Customer reviews from Samsung US
Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
235
4 Stars
39
3 Stars
5
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Remote is unsatisfactory
on July 31, 2025
Posted by: MVFollowup
[This review was collected as part of a promotion.] The TV is for the bedroom. The remote is nearly imposable to operate in a dark room.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are awesome and prefect fit
on July 31, 2025
Posted by: Mishopper
[This review was collected as part of a promotion.] The tv has awesome features and the size fits perfectly in my space. The picture quality is great and the sound is good. Also the sound bar adds another level to the sound quality. Last the remote control is awesome with the ability to speak into it and easily manage commands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture for the price
on August 19, 2025
Posted by: Tampa1
[This review was collected as part of a promotion.] I’ve recently started doing a little more research on LED TVs. I have found some features that improves the viewing quality of the television without emptying your bank account. This QLED TV does that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great purchase
on August 19, 2025
Posted by: DeeMackIt
[This review was collected as part of a promotion.] Set up was super easy and the picture quality is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Would be perfect 5* but......
on August 19, 2025
Posted by: CountlessBlessings
[This review was collected as part of a promotion.] This TV is GREAT! Phenominal picture...sleek stylish and GREAT value...I only wish the remote lit up when using. Hard to see the control options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Challenging extra Tech
on August 20, 2025
Posted by: DCRuby
[This review was collected as part of a promotion.] Very slow tech responses. Alexa use and ease to turn off is absolutely frustrating! Directions are almost non-existent regarding use.
Value
4
Response from Samsung USBy Samsung Specialist, August 20, 2025
DCRuby,
Thanks for your review. Please know you can turn voice commands off by logging out of your Amazon account under: Settings > All Settings > Advanced Features > Voice > Amazon Alexa Settings.
To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The Remote Control and User Guides are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for your review. Please know you can turn voice commands off by logging out of your Amazon account under: Settings > All Settings > Advanced Features > Voice > Amazon Alexa Settings.
To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The Remote Control and User Guides are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Where’s the remote?
on August 20, 2025
Posted by: NewTV4us
[This review was collected as part of a promotion.] Love the TV, color, channel choices, size are all great! The remote is so small that I’m afraid I’ll loose it or easily misplace it!! Why isn’t there a guide option on the remote? It’s nice that the remote is chargeable, I like that!!
Value
4
Response from Samsung USBy Samsung Specialist, August 20, 2025
NewTV4us,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 55
on August 20, 2025
Posted by: Oatmeal
[This review was collected as part of a promotion.] I love my new television. I bought it to replace a Sony 40. This picture is so much clearer and the color really pops. They only complaint would be the remote is on the small side for a person with large hands.
Value
5
Written by a customer while visiting Samsung US