Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5 out of 5
4.5
(2,327 Reviews)
Open Ratings Snapshot
Rating breakdown 2,327 reviews
5 Stars
1,746
4 Stars
332
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product. 
(
1,276 out of 1,449
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
3 out of 5
3
Good device
on January 3, 2024
Posted by: samboo68
from Parrish, FL
Good device in that more channels are available when using Roku. However, there are moments when your program is interrupted from "buffering."
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
New User
on January 3, 2024
Posted by: HRamirez08
from San Antonio
First time using this device. Was able to keep current television. No issues as of yet.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Very easy to setup and use.
on January 3, 2024
Posted by: Christine54
from Richmond Hill, Ga
I bought this a little over a month ago and absolutely love it! Should have gotten it a long time ago. I have a tv that has streaming services built in my tv but I am going to buy a 3rd Roku for that tv also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Good but malfunctioning
on January 3, 2024
Posted by: Hartl23
from Winchester, KY
Bought a month ago and the remote is malfunctioning with the volume. Probably returning it soon.
No, I would not recommend this to a friend.
Response from roku.comBy ElmerRoku Customer AdvocateSeptember 10, 2024
Hello, Hart’23. Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. For guide dance, you can refer to this link at https://support.roku.com/article/208755708. If the issue persists, feel free to contact us at http://support.roku.com/contactus. Your feedback is really important to us and helps us improve our products and services.

Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use.
on January 3, 2024
Posted by: Rose
from Independence, VA
I hooked this up about a month ago and can't believe the variety avaiable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
It's great
on January 3, 2024
Posted by: Boston
from Oklahoma
All in all a great thing. U can add apps to make it your own. Only thing bad is the remote quite working about 3 months in.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works great
on January 3, 2024
Posted by: Mike
from Mobile, AL
I had an old flat screen TV and this made it useable again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Forgets internet connection every time
on January 4, 2024
Posted by: lorax
from Jacksonville, FL
My old roku was occasionally buzzing so I ordered a new one. This one is worse. It takes at least two boots to boot up and each time it has to "find" a connection. It should remember the internet connection like the older one did. And it shouldn't take two boots to boot up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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