Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,124 Reviews)
Rating breakdown 2,124 reviews
5 Stars
1,557
4 Stars
320
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Roku express
on December 30, 2023
Posted by: Nanann
from DeSoto
Roku boxes work great. I can stream and enjoy my shows.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Difficult to use
on December 30, 2023
Posted by: Mona
from Calif.
Maybe I am missing something but I can’t get to my Wi-Fi provider. I can only get Roku stations. This started with the upgrade. Please advise.
Mona Navarro
Mona Navarro
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 23, 2024
Hi Mona, thanks for sharing your input! This sounds a bit unusual, and we’d like to help. Be sure to check your player’s software for new updates. Go to Settings > System > Software update > Check for updates. After this, please restart your Roku system by going to Settings > System > System restart.
In addition, we recommend you check this support article on fixing internet errors and issues on your Roku streaming device. https://support.roku.com/article/21332781083287.These may help to resolve the issue. If your problem continues, you can get help online; contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
In addition, we recommend you check this support article on fixing internet errors and issues on your Roku streaming device. https://support.roku.com/article/21332781083287.These may help to resolve the issue. If your problem continues, you can get help online; contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on December 30, 2023
Posted by: Great
from Utah
I purchased one and was so pleased I bought a second
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Volume button needs to be stronger
on December 30, 2023
Posted by: SJLee
from Galveston
Bought this to replace the one we had less than 6 months. Both have the same weak volume control button on the side. The location is good but the button itself does not stand up to a lot of repeated use.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
on December 30, 2023
Posted by: Tacoma WA
Finally all my apps in one place! And no more waiting for my tv to boot up!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Mostly OK
on December 30, 2023
Posted by: Susie
from New Jersey
I like that I can now get Apple, Peacock, and Max without issue. I wish I could put the TV to sleep with the remote. The remote is a wee bit too sensitive. I tend to switch channels accidently.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great value for the price
on December 30, 2023
Posted by: Michelle
from Wisconsin
This product covers exactly what I need for my streaming. I like that the remote is upgraded from the old Roku stick that I had, and I can use voice to search for titles. When the Black Friday deal came up, and I had the opportunity to purchase this at a greatly reduced price, it became a true value in a great time to upgrade. I’m not sure I would’ve paid for the full price, but with the sale it was well worth it, that’s why I only gave it four stars.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
its ok
on December 30, 2023
Posted by: Dcrow1970
from Dallas, TX
I bought this to help use table to watch live antenna tv. basically is works, kind of annoying all the steps to get to it though
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com