Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(1,995 Reviews)
Rating breakdown 1,995 reviews
5 Stars
1,440
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
Replacement
on January 31, 2023
Posted by: Jackie at a coffee shop
I've owned multiple Ruku players oversince 2012. This Roku is a replacement for my last one that started having issues. As previous models, Roku Express 4K+ ddid't disappoint. it streams without issues, and set up is as easy as the old ones. I love that the remode has a mute button. I've recommended Roku to friends and family for years. Love Roku!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
good but
on January 31, 2023
Posted by: user
from ca
when compared to the xfinity streaming device, the roku display is lacking
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
All my tv's have a Roku and we are happy w/them!
on January 31, 2023
Posted by: sheri55
from California
We have had 3 Roku express (this is the 3rd one) 4K the first one just stopped working after 3 years. And I would never change from getting a Roku. Set up is easy and starting watching only takes about 5 minutes.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on January 31, 2023
Posted by: Syanag
from 90250
Easy to set up, lots of channels, great value and options
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Falling in love
on February 1, 2023
Posted by: Pat59
from Fayetteville NC
I am loving my ROKU Express 4K. I do think it times out and shut off a few minutes too soon...
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, February 13, 2023
Hi Pat! Thanks for the kind words. This Roku player has an auto power savings feature that allows the player to automatically save power when your player is idle for 20 minutes.
If you'd like to disable the power-savings feature, navigate to Home, Settings, System, Power, Auto-Savings. Learn more here: https://support.roku.com/article/6306527767575.
Thanks again and Happy Streaming!
Roku Customer Advocate
If you'd like to disable the power-savings feature, navigate to Home, Settings, System, Power, Auto-Savings. Learn more here: https://support.roku.com/article/6306527767575.
Thanks again and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Rechargeable Remote Is Junk
on February 24, 2023
Posted by: smainbr
from Baton Rouge, LA
I purchased this product on 7/28/2022. The streaming stick works, which is the only reason for the 3-star rating. This review is to inform potential buyers that the rechargeable remote is cheaply made junk. Specifically, the charging port and headphone port no longer function.
We have Roku units attached to TVs throughout the house and use the headphone function so we can watch different programs without disturbing others. Using headphones a lot quickly runs the remote charge down, which then requires recharging the remote. This wouldn't be a problem if the headphone jack and charging jack were made better. Unfortunately, Roku cheaped out. Bottom line, the remote no longer charges. If I keep the cable plugged in, I can sometime find the sweet spot that allows the remote to get power. When it is working though, the headphones cut in and out because of the cheap headphone jack.
The only way I can currently use my streaming stick with headphones is with the iPhone app and my apple headphones.
Buyer beware.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
It a piece
on June 21, 2023
Posted by: Cable guy
from Phoenix
It worked fine for two months now it keeps loosing Wi-Fi every 10 minutes
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Used to be good
on August 24, 2023
Posted by: RRut
from Salt Lake City, utah
I have had for 1-2 years and now it randomly freezes for no apparent reason
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com