Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,740
4 Stars
332
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product.
(
1,276 out of
1,449)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
on February 6, 2023
Posted by: She Tag
I brought this product 2 mos. ago and so happy I did!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Perfection
on January 26, 2024
Posted by: Anonymous
from Indianapolis, Indiana
Bought this awhile ago. Don’t even remember how long ago. Got rid of cable and put this in place…never skipped a beat. Works great. All of my apps and movies in one place. Couldn’t have asked for better.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Impressive Streaming
on July 28, 2024
Posted by: Butterfly627
from New York, NY
The Roku Express 4K+ is an impressive streaming device is compact and easy to set up. It offers an excellent value for its price. It provides 4K resolution and HDR support, delivering sharp and vibrant visuals that enhance the viewing experience.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on February 2, 2023
Posted by: Grassbur
from Arizona
I've used Roku for years. It's an excellent product. The Express 4K+ is an upgrade.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Technical issues and no support
on November 8, 2024
Posted by: Bob27
We had a technical issue as soon as we set it uo and it turns out roku doesn't not offer support for this exact product... what a waste of money
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 11, 2024
Hello Bob, we are grateful you brought this matter to our attention. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we can thoroughly assess this matter.
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
We're here to ensure you enjoy a seamless streaming experience!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Died Within Months
on November 30, 2024
Posted by: BadKitty99
from Oregon
Lasted eight months. Our first Roku last years! This one never worked as well as the original. Very disappointed; TV won't turn on at all.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, December 2, 2024
Hi there! Thanks for letting us know about this. No worries! We're here to help. To help you with this, make sure to plug the device firmly. If you are plugging the device into the TV USB port for the power source, we advise plugging it into the wall outlet. We also recommend using fresh batteries for your remote. If the issue persists, don't hesitate to contact us at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
This gadget is surprisingly easy to understand!
on February 3, 2023
Posted by: Anonymous
from Brooklyn, N Y
I received this as a gift, really happy with it, and would recommend it to others.!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better than Apple TV
on February 2, 2023
Posted by: Paul27
from Denver
The Roku device certainly seems to be a better quality device than the Apple TV device. We often had problems with the Apple TV unit. It would just stop working, we would have to reboot, etc. Also, the Roku remote is easier to use than the Apple TV remote. Roku is a good value for the price.
I would recommend this to a friend!
Written by a customer while visiting roku.com