Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,112 Reviews)
Rating breakdown 2,112 reviews
5 Stars
1,546
4 Stars
319
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
1
on December 20, 2023
Posted by: Roku extreme
I am not happy because I'm still spending money cable is better
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Not worth the money
on December 21, 2023
Posted by: Michael James
from Satellite Beach Florida
Free channels are sub par. Mostly reruns. Must purchase live streaming apps for channels worth watching. Using my phone's smartcast instead.
Written by a customer while visiting roku.com
Customer Rating
3
Not too bad Not too good
on February 12, 2024
Posted by: Maria
from Yulee, Fl
I have using Roku almost 2 months and I see it has only one peruvian channel; almost 1/4 of channels are sports that I dont" watch and a lot of channels with programs repeated and repeated and worst, the soapoperas are from de 70's !.
Really I was expected something more update and new. But this is what the people like me, who don't have enough money, can get. Anywsy, thank you.
Really I was expected something more update and new. But this is what the people like me, who don't have enough money, can get. Anywsy, thank you.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on June 28, 2024
Posted by: Weiner
from Ohio
Had an older roku...upgraded blag blah yadda yadda
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Very limited viewing
on July 4, 2024
Posted by: Janet
from Otsego, MN
I purchased Roku so I could watch Netflix on my Samsung Smart TV because the TV is old so Netflix can't stream on it anymore. However, even though I can watch Netflix I can't watch my local stations anymore. Bummer. I tried to disconnect the Roku hoping that might work but it didn't. Wouldn't have bought Roku had I known I wouldn't be able to watch my local channels.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 26, 2024
Hi Janet, thanks for sharing. We want to provide some ideas. Roku players cannot receive OTA (over-the-air) stations. Only a device with an ATSC tuner is capable of viewing OTA signals, and no Roku player has such a tuner. Only Roku TV’s system is equipped with an ATSC tuner that provides access to digital “over-the-air” broadcast television. These channels can be accessed via an HDTV antenna connected to the Live TV input on your Roku TV system. If you want to watch your local channels, simply change the input source on your TV. If you have more inquiries, you can contact us at https://support.roku.com/contactus. We hope this clears things out. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Sure do like it.
on July 27, 2024
Posted by: Anonymous
from Palmer, Alaska
Have had TV set for over a year, DVD movies only, so nice to see television.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on August 16, 2024
Posted by: Kate
from Nebraska
My Roku is all set up ,but now it just keeps saying updating channels over and over for the last 2 hours. Why ??
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hello Kate, we appreciate your time for sharing. We'd like to help. Do you encounter any error messages or error codes? Kindly try restarting your network router, for the updating of channels solely relies on your network strength. After doing so, you can restart your Roku device by unplugging it from the power outlet and plugging it back in. If the issue is persistent, kindly try connecting the device to a mobile hotspot just to check for differences. If you need further assistance, please contact us at https://support.roku.com/contactus.
We're looking forward to your better experience.
Roku Customer Advocate
We're looking forward to your better experience.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
voice control
on December 31, 2024
Posted by: john k
voice i hard to use and no clea instructions
also does it work onle with Roku or will it work with other streams
also does it work onle with Roku or will it work with other streams
Written by a customer while visiting roku.com