Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,109 Reviews)
Rating breakdown 2,109 reviews
5 Stars
1,543
4 Stars
319
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
All the shows and then some that I like .
on July 28, 2024
Posted by: Toddmal
from NC
I bought this a month ago, but was contemplating about getting it over a year ago . Now that I have it, I want to kick myself for all the money I wasted with local cable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU***GREAT PRODUCT***
on September 5, 2024
Posted by: Mike B
from Winter Haven FL
We have had our Roku device fir several months now and enjoy it very much. A Spectrum tech support guy recommended it when I was having problems getting Spectrum TV app on my Amazon TV. I am OK figuring out tech stuff but not my wife. She picked right up on it and no problem navigating through it. She likes the variety of programs available. So I can highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Died Within Months
on November 30, 2024
Posted by: BadKitty99
from Oregon
Lasted eight months. Our first Roku last years! This one never worked as well as the original. Very disappointed; TV won't turn on at all.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, December 2, 2024
Hi there! Thanks for letting us know about this. No worries! We're here to help. To help you with this, make sure to plug the device firmly. If you are plugging the device into the TV USB port for the power source, we advise plugging it into the wall outlet. We also recommend using fresh batteries for your remote. If the issue persists, don't hesitate to contact us at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Better than Apple TV
on February 2, 2023
Posted by: Paul27
from Denver
The Roku device certainly seems to be a better quality device than the Apple TV device. We often had problems with the Apple TV unit. It would just stop working, we would have to reboot, etc. Also, the Roku remote is easier to use than the Apple TV remote. Roku is a good value for the price.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Loves to flip out and make ypu reset out of nowher
on July 8, 2023
Posted by: Amanda
from Colorado
Make sure you have a great HDMi connector. The one that comes with it is a joke and you have messages that pop up about TV quality. Out of nowhere Roku says it's not connected and you have to reset everything. It's annoying. I'm trying to remind the age ratings. It seems that may be new. But if I can only find it again. It's nice to have one remote till it flips out than keep the other remote handy. I do like when it tells you the battery is going down before it dies.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Remote quits working
on January 21, 2024
Posted by: Monika
from Bracey, Va
The ok button on remotes quit working. Happened to me on two systems, only 3 months old.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Monika, thanks for letting us know about this matter. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
since I cannot find a way to contact Roku....
on February 4, 2023
Posted by: keithxian62
from Duncan, OK
so far so good, but the included HDMI cable was so cheap that the Roku Express 4k+ unit rejected it
otherwise, exactly as advertised, much faster than my old Roku 3
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Piece of crap
on June 10, 2023
Posted by: Juicedajack
from Virginia
I got this product June 7 its June 10th it stopped working already. Channels just stop loading. Receive error message about being unable to load. Put my Fire Stick in worked just fine. Hooked up old Roku worked just fine. Plus I didn't get HDMI cord with purchase. How can Roku sell a product that last 3 days. Shipped in box without proper cords? Returning. Will never buy Roku products again. Get a Fire stick instead.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com