Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,109 Reviews)
Rating breakdown 2,109 reviews
5 Stars
1,543
4 Stars
319
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Impressive Streaming
on July 28, 2024
Posted by: Butterfly627
from New York, NY
The Roku Express 4K+ is an impressive streaming device is compact and easy to set up. It offers an excellent value for its price. It provides 4K resolution and HDR support, delivering sharp and vibrant visuals that enhance the viewing experience.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
This gadget is surprisingly easy to understand!
on February 3, 2023
Posted by: Anonymous
from Brooklyn, N Y
I received this as a gift, really happy with it, and would recommend it to others.!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on February 4, 2023
Posted by: Roku Tv
from Nj
Excellent products and TV.Esoecially the streamers they work well on any tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love the Microphone Option!!
on February 2, 2023
Posted by: Busymomof3
from Winfield, KS
I bought the Roku Express 4K about a month ago to upgrade and I am glad I did! I love the microphone option and the picture is crystal clear! I would recommend!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
I own a now defunct Roku device- it is a doorstop
on September 3, 2024
Posted by: Fed up
from Boston
I think it is criminal how Roku can sell devices that have a life of 3-5 years before Netflix/Roku decide to move on to new software etc that isn't compatible with current devices.
Our current roku streaming system is now officially LANDFILL per a Netflix change... it is ridiculously wasteful to create products to last this short amount of time. Disgusting.
Our current roku streaming system is now officially LANDFILL per a Netflix change... it is ridiculously wasteful to create products to last this short amount of time. Disgusting.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 3, 2024
Hi there, thank you for sharing your concerns. We truly value your feedback and want to express our understanding of your frustration.
Please note that channel providers, such as Netflix, make decisions about app support. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices. At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly ten years, and we hope to continue providing your household with great streaming experiences! Thanks to loyal customers like you, we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Please note that channel providers, such as Netflix, make decisions about app support. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices. At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly ten years, and we hope to continue providing your household with great streaming experiences! Thanks to loyal customers like you, we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
This device sucks
on October 9, 2023
Posted by: chuckl
from Pacifica, CA
Bought in December 2022 and it failed to turn on in October 2023. Buyer beware!
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, October 31, 2023
Hi Chuck, we're sorry to hear about your experience and we'd like to help. It sounds like your device is still under warranty! Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Overwhelming flaw making it useless
on November 9, 2023
Posted by: KDBNash
from Nashville, TN
This device worked great for about a year. Then it stopped. Nothing will reset the device. It's stuck on the bouncing Roku logo. After a great deal of research and troubleshooting, there is nothing that can fix it. It's useless. Apparently, this is a HUGE problem with the Roku Express 4K+. DO NOT BUY!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on January 30, 2024
Posted by: Kasey
from Waynesboro Georgia
My grandson brought it for me for Christmas I love it
I would recommend this to a friend!
Written by a customer while visiting roku.com