Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,002 Reviews)
Rating breakdown 2,002 reviews
5 Stars
1,447
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
1
on January 8, 2024
Posted by: Carolsue
from Washington, Mo.
I can't pause , rewind or fast forward. I am not a fan of it at all. Instructions are very minimal & I can't find answers to the problem.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Carolsue. Thank you for sharing with us. Does this issue happen on a specific channel? If not, try performing a software update: Press Home>Settings>System>Software update>Check Now to manually check for updates. Having the latest version will help you to ensure optimal performance and access to the latest features. If the issue persists, feel free to contact us at support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Waiting to see how it works.
on January 12, 2024
Posted by: bob28
from Chicago
Take care of my customer service issue first and then ask for a review
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Ridiculous
on December 25, 2023
Posted by: Reece
from Dania Beach, Florida
I have a Roku TV and subscribe to the Roku channel and yet do not receive Fox Sports. I have a Roku antenna on my LG TV and receive everything. Am canceling my subscription and going to replace my Roku TV.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Cuts off
on March 16, 2023
Posted by: Shun1
from Mississippi
I have had this Roku for 1 year. The remote stop wiring and it constantly say low power. I used the item Ms that came in the box and it is plugged into the wall socket. It still say low power.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Bed Frame Perfect
on September 3, 2024
Posted by: Ruth 210
from Los Angeles
I am very happy with all of my 🤩😍 Amazon products
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
on December 30, 2023
Posted by: Tony Rieken
from Promise City Iowa
Everything you want to watch you have to sign up and pay for it
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hello Tony, thank you for letting us know your thoughts. if you want to watch for free, check out The Roku Channel. They offer a variety of free sports content, including live TV channels and The Rich Eisen Show. You can also watch live sports from popular premium channels. Just add the channels to your Roku home screen by following this step. Press Home>Search>Type the Channel Name>Select Channel> Add Channel. Keep in mind that premium channels may require a subscription for streaming games. If you have any questions, please contact us directly at http://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
on February 23, 2024
Posted by: Gerald Carey
from NY
I bought this thinking I was going to be able to reduce my cable bill. I probably need a tutorial on how to use it.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello, Gerald. We appreciate you for choosing our Roku products. Are you aware that there are many ways to enjoy your streaming experience on your Roku device? Here are quick tips on how to set your favorite channels: Open the Channel options menu> Manage channel>Favorite channels>Press OK to check the box next to any channel you wish to favorite. You can also refer to this link for more options at https://support.roku.com/article/4420557730839. If you have any future inquiries or need assistance, feel free to reach out to us through our website at https://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Defeats Whole Purpose of Getting it in the First P
on June 19, 2024
Posted by: Naomi Kitano
from Los Angeles
I tried it for a couple of weeks & realized that I am still not able to watch my shows LIVE unless I purchase additional channels!!! Defeats the whole purpose of getting it in the first place! I wanted to cut back on what I spend on cable, but it turns out, I still have to pay additional to get the LIVE channels I want! What a rip-off!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com