Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,002 Reviews)
Rating breakdown 2,002 reviews
5 Stars
1,447
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
on February 4, 2023
Posted by: Roku Tv
from Nj
Excellent products and TV.Esoecially the streamers they work well on any tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love the Microphone Option!!
on February 2, 2023
Posted by: Busymomof3
from Winfield, KS
I bought the Roku Express 4K about a month ago to upgrade and I am glad I did! I love the microphone option and the picture is crystal clear! I would recommend!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
This device sucks
on October 9, 2023
Posted by: chuckl
from Pacifica, CA
Bought in December 2022 and it failed to turn on in October 2023. Buyer beware!
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, October 31, 2023
Hi Chuck, we're sorry to hear about your experience and we'd like to help. It sounds like your device is still under warranty! Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Overwhelming flaw making it useless
on November 9, 2023
Posted by: KDBNash
from Nashville, TN
This device worked great for about a year. Then it stopped. Nothing will reset the device. It's stuck on the bouncing Roku logo. After a great deal of research and troubleshooting, there is nothing that can fix it. It's useless. Apparently, this is a HUGE problem with the Roku Express 4K+. DO NOT BUY!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on January 30, 2024
Posted by: Kasey
from Waynesboro Georgia
My grandson brought it for me for Christmas I love it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
All the shows and then some that I like .
on July 28, 2024
Posted by: Toddmal
from NC
I bought this a month ago, but was contemplating about getting it over a year ago . Now that I have it, I want to kick myself for all the money I wasted with local cable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU***GREAT PRODUCT***
on September 5, 2024
Posted by: Mike B
from Winter Haven FL
We have had our Roku device fir several months now and enjoy it very much. A Spectrum tech support guy recommended it when I was having problems getting Spectrum TV app on my Amazon TV. I am OK figuring out tech stuff but not my wife. She picked right up on it and no problem navigating through it. She likes the variety of programs available. So I can highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Remote quits working
on January 21, 2024
Posted by: Monika
from Bracey, Va
The ok button on remotes quit working. Happened to me on two systems, only 3 months old.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Monika, thanks for letting us know about this matter. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com