Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(1,999 Reviews)
Rating breakdown 1,999 reviews
5 Stars
1,444
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
Makes my old TV a “smart” TV!
on April 25, 2025
Posted by: Amelia T
I love being able to use just the Roku remote to control my television. I can turn the TV on and off and control volume without having to use another remote.
Written by a customer while visiting roku.com
Customer Rating
5
Meet new features
on April 25, 2025
Posted by: Fred M
This new Roku has some great new features, it will work with a 5G hotspot where the older ones Weil not an hit has a built in volume control which you don’t have to find the TV remote to adjust the volume,
Written by a customer while visiting roku.com
Customer Rating
1
horrible service
on April 25, 2025
Posted by: Anonymous
from ocala fl
As of 4/25/25 rokus new update forces everyone to have solely a roku "microphone remote" if you do not have one you are now forced to buy one and your regular non roku universal remote will no longer work. I called customer service as valued customer of over 10 years bought rokus for Christmas and talked people into buying them over firestick they refuse to do anything. So they're now going into the trash can and I will be supporting firestick and boycotting roku.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, April 27, 2025
Hi Justin, Thank you for being a loyal Roku customer. We acknowledge the difficulties you are encountering with the Roku Player's remote control. This remote is compatible with the majority of Roku players and audio devices, with the exception of the following Roku Streaming Stick models: 3821, 3820, 3811, 3810, 3800, and 3600. To verify the compatibility of your specific device, please visit https://support.roku.com/article/360010968833. Please visit us online at http://support.roku.com/contactus so we can assist you further with your Roku remote. Together we will sort this out!
Thanks again for being a loyal Roku customer—we're always here to help and hope to provide a smoother experience in the future.
Thank you again, and Happy Streaming!
Roku Customer Advocate
Thanks again for being a loyal Roku customer—we're always here to help and hope to provide a smoother experience in the future.
Thank you again, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Perfect replacement
on April 26, 2025
Posted by: Lachelle C
The purchase of this Roku came to replace a fire stick that was very sluggish. I am super happy with this Roku device! It responds when I turn it on and I can scroll through the screens without delay. Will buy another one, whenever it is needed, and recommend to others.
Written by a customer while visiting roku.com
Customer Rating
5
The best Streaming Device
on April 26, 2025
Posted by: Sheryl F
Roku, is absolutely the best streaming device ever invented. They have streamlined, and are absolutely the top in their game.
Written by a customer while visiting roku.com
Customer Rating
5
on April 26, 2025
Posted by: Amelia N
Love it but misses my local channel. No longer paying for cable but internet only.
Saves me money. Thank you
Saves me money. Thank you
Written by a customer while visiting roku.com
Customer Rating
4
Great way to stream
on April 27, 2025
Posted by: Rob T
If this had an ethernet port, I'd like it better than the Ultra. It doesn't have the remote issues that the Ultra has with switching back and forth to headphone mode when the battery gets low...if you don't need the ethernet, this is the best.
Written by a customer while visiting roku.com
Customer Rating
5
Worth the money
on April 27, 2025
Posted by: Marcia T
We are loving the streaming experience with our new roku. It has a lot to offer. It was easy to setup and the voice remote is a big bonus.
Written by a customer while visiting roku.com