Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(1,999 Reviews)
Rating breakdown 1,999 reviews
5 Stars
1,444
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
4
Easy to use
on April 10, 2025
Posted by: Marianne C
Wry easy to use. Great control choices that are easy to access. Thanks my second one. First lasted almost 7 years!
Written by a customer while visiting roku.com
Customer Rating
4
Love the channel selections
on April 10, 2025
Posted by: Monica N
So many channels so little time. Just one thing how can I download a local news channel? Where can I find info on this?
Response from roku.comBy Bernie, Roku Customer Advocate, April 13, 2025
Hello, Monica. We appreciate you sharing your input! To see more free movies and channels, check out this article: https://www.roku.com/blog/free-movies-channels-roku. If you have questions or issues with your Roku, you can contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help.
Thank you! Roku Customer Advocate
Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on April 10, 2025
Posted by: Anonymous
It's so nice being able to stream in 4k on my 4k TV!!! The video is stunning, I love being to control it from my phone as well.
Written by a customer while visiting roku.com
Customer Rating
4
on April 10, 2025
Posted by: Anonymous
It works fine, it just cuts off too soon. My tv stays on 24-7 and I have to unplug it and let it cool off too often.
Written by a customer while visiting roku.com
Customer Rating
5
on April 10, 2025
Posted by: John P
Just began streaming so I am unable to give an experienced response. My experience so far is very positive.
Written by a customer while visiting roku.com
Customer Rating
5
Super reliable and easy to set up!
on April 11, 2025
Posted by: Cait P
We had a Chromecast for years, it stopped working when they did an update and decided a Roku would be easier, absolutely love it and getting a second for the living room!
Written by a customer while visiting roku.com
Customer Rating
5
simple setup
on April 12, 2025
Posted by: Gwen S
although I have a ROKU in my bedroom - hooked up to my cable.
I hooked this one in my basement just using WIFI! Didn't realize that
so if my WIFI goes to my garage I may have a TV out there for the summer!
I hooked this one in my basement just using WIFI! Didn't realize that
so if my WIFI goes to my garage I may have a TV out there for the summer!
Written by a customer while visiting roku.com
Customer Rating
5
Quick and easy support
on April 12, 2025
Posted by: STEVE Wall
I was first concerned that I couldn't speak to somebody on the phone thinking that would be the fastest way for support, but I was pleasantly surprised with ROKU's online support. Ray was able to walk me through what needed to be done, and it appears my HDMI cord or the port that it was in has gone bad. After using a different cord in a different port, the problem is gone. What was happening is it it was turning off and on not the device just the screen. I could see something and then a couple of seconds later it was gone and then it was back and then it was gone, and it was just repeating. I was concerned because this was a brand new Roku device we just bought, our last device was doing not working at all and maybe be due to a bad cord or the port so I might have a good Roku device sitting in the wings for another TV. Anyway, thank you so much for your help. Appreciate it. Love your service.
Written by a customer while visiting roku.com