Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(1,995 Reviews)
Rating breakdown 1,995 reviews
5 Stars
1,440
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
Love my Roku
on August 24, 2024
Posted by: Bmack
from West Boylston ma
I now have 4 of these and love them. Easy to use, short learning curve.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Got a dud
on January 7, 2024
Posted by: ksiderakis
from Gig Harbor, WA
Remote has had several sets of Duracell batteries and now it doesn’t work at all.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello there, help is here! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/21303049528855. Additionally, you can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists please contact us directly at http://support.roku.com/contactus. Your feedback is very important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
I Bought Two!
on January 26, 2024
Posted by: Michele S
from Chicago
I bought one at the end of last summer to replace a Firestick remote and loved it so much I replaced the other Firestick I had. Love the ease of it and the added options it has.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Improvement
on January 30, 2024
Posted by: pferrill
from Chelsea, AL
The new remote with volume control is a welcome addition to our latest Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku!
on February 23, 2024
Posted by: KS31
from CAPE CORAL, FL
Great product, love it so much I bought another one!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Dont order the wrong thing, Returns are impossible
on April 3, 2024
Posted by: Anonymous
from Kentucky
I ordered the wrong remote, after several unanswered emails to roku support I found out that return was not an option.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
on May 21, 2024
Posted by: Roku
from Walmart Upland California
I bought this product few months ago and the remote control doesn’t work anymore
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hey there, thanks for your feedback. Can you specify the issue you are experiencing? If you haven't already, we recommend contacting our support team at: https://support.roku.com/contactus for assistance. In the meantime, we suggest changing the batteries and checking the following article for suggested troubleshooting steps: https://support.roku.com/article/21303049528855.
Thanks again,
Roku Customer Advocate
Thanks again,
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Makes all my regular TVs into smart TVs.
on August 4, 2024
Posted by: Gus Victory
I have 4 Roku boxes on non smart TVs.
5th TV is smart TV with Roku built in.
Use role on all 5 TVs.
One on back patio, one in living room, one in bedroom, one in garage, one in my cigar lounge.
5th TV is smart TV with Roku built in.
Use role on all 5 TVs.
One on back patio, one in living room, one in bedroom, one in garage, one in my cigar lounge.
I would recommend this to a friend!
Written by a customer while visiting roku.com