Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,129 Reviews)
Rating breakdown 2,129 reviews
5 Stars
1,560
4 Stars
322
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
3
just ok
on September 3, 2024
Posted by: Loretta
from oregon
The device disconnects from the remote on regular basis. what a pain. the last device I purchased the roku stick, last only a few months.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hey Loretta, thanks for taking the time to share. We’d be glad to assist you. This issue may lead to insufficient power supply to the device. Ensure that the video cable is securely connected to the back of your Roku. Additionally, try connecting it to a different HDMI port on your TV and adjust the input source accordingly. In some cases, the USB power provided by the TV is not sufficient to power the device that’s why consider connecting it to the wall outlet. If the issue persists, you can try to plug it into a different television to see if it makes any difference. If you need further assistance, you can contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Really works well
on September 15, 2024
Posted by: Bob40
from San Diego, CA
I bought this unit that has dual Wi-Fi frequencies to replace an older single frequency unit. With a later generation CPU and 5 Ghz Wi-Fi the new unit is much faster. Very pleased with the update.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
The best streaming device there is!
on September 24, 2024
Posted by: Drew
from Georgia
I have Roku on every tv at my house (4 tvs). There’s no other way than I’m watching tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku
on October 14, 2024
Posted by: Diane
from Charleston SC
Easy to install and use. I do miss the aquarium screen saver though. I still have it on my older Roku, wish I could get it on my new ones.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on October 18, 2024
Posted by: William C
Easy to hook up and step by step directions on the phone.
Written by a customer while visiting roku.com
Customer Rating
5
on October 19, 2024
Posted by: Doris C
Good news, movies, features. Excellent picture and scene.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on October 20, 2024
Posted by: Tom Appleby
Delivery was quick. Set-up was also quick and easy. Wi-fi signal is at least 85 feet away and the reception is perfect.
Written by a customer while visiting roku.com
Customer Rating
5
Very very happy customer !
on October 20, 2024
Posted by: Regina S
I am so happy I purchased Roku . I can’t believe the tv channels , movies and shows I get , and all my shows I use to record are at my finger tips !!! I’m enjoying it so much and would definitely recommend. If your undecided don’t be , just do it u will be very satisfied.
Written by a customer while visiting roku.com