Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,329 Reviews)
Rating breakdown 2,329 reviews
5 Stars
1,747
4 Stars
333
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product.
(
1,276 out of
1,449)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
3
Okay but not great
on July 17, 2024
Posted by: Delaware user
from DE
Roku service is good but glitchy, freezing from time to time. The remote and the unit have to be reset. Roku would benefit from additional channels such as Tennis channel.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hi there! Thanks for sharing your input! Have you tried contacting Roku support to help you troubleshoot the issue? We advise you to check your connection; a weak internet connection may have caused freezing problems. Here’s a support article that you can follow: https://support.roku.com/article/21332781083287. After this, please restart the system. To reboot the system, go to Settings > System > System restart.
In Addition, to fix remote issues you can check this FAQ article: https://support.roku.com/article/208755708. Need help with troubleshooting? You can contact Roku support.
Happy Streaming!
Roku customer advocate
In Addition, to fix remote issues you can check this FAQ article: https://support.roku.com/article/208755708. Need help with troubleshooting? You can contact Roku support.
Happy Streaming!
Roku customer advocate
Written by a customer while visiting roku.com
Customer Rating
5
Awesome product, easy install
on July 18, 2024
Posted by: Tom St Louis
from Red Lion, PA
Awesome product, easy install! I turned my old TV into a smart TV in minutes. Love the streaming capabilities I have now!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Disappointment
on July 18, 2024
Posted by: RobertD
from Hastings, MN
I have purchased 3 Roku products. I'm happy with the other two but this one doesn't control the TV volume, mute, or power-on buttons. The others do. Maybe I didn't set it up right? No issue with the other two though in set up.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, Robert. We appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great product easy setup
on July 18, 2024
Posted by: Daniel
from Houma la
Man this thing is great it closes up the TV so much better than cable it's unbelievable the sound is even more impressive I mean it's clear as long as you get strong internet and it works fine some of the apps are a little expensive but what can you say it's still cheaper than cable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Wish I'd gotten it sooner
on July 18, 2024
Posted by: swinfield89
from USA
We were having trouble with the gaming console we previously used for streaming our movies and TV. At this price, I didn't think a Roku device could compare, but it's actually more user-friendly and we haven't noticed any decline in streaming quality. No complaints!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Volume buttons
on July 18, 2024
Posted by: Davet
from Pa
The only problem I encounter are that I would like the volume. and mute buttons on front instead of the edge . I constantly change volume or mute accidentally because of their position.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Must Have
on July 19, 2024
Posted by: Snuz98
from Houston, TX
I cut the cable and now just love using Roku for all my television viewing. Does everything my cable remote did and more. Can’t live without it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love, love, love!!!!!!!!!!!!!!!!!
on July 19, 2024
Posted by: CLA123
from Arlington, WA
Purchasing Roku was one of the best things I've ever done!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com