Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,329 Reviews)
Rating breakdown 2,329 reviews
5 Stars
1,747
4 Stars
333
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product.
(
1,276 out of
1,449)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
What a buy!
on July 15, 2024
Posted by: Kellee
from Florida
I bought this as a fathers day gift and he loves it !!! Lots of sports channels and news. Also dropped th box and dust and cat hair collecting cables plus 15.00 less to pay a month !! Ya hoo !!! Thanks Roku !!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Meh
on July 15, 2024
Posted by: Squirrel
from Spring, Texas
Bought the Roku Express 4k+ for my kids to watch their show. Device is slow in response and has connectivity issues with the internet. TCL Roku TV also has connectivity issues with the internet. All other devices in the household runs smoothly without connectivity issues. Had to restart the device a bunch of times as well as factory reset 4 time to get it to connect to the internet. The only good thing is the apps that can be downloaded. Other than that, it's sub-par.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 14, 2024
Hi Squirrel. We hear you; we don't aim for this kind of experience for our valued Roku customers. We recommend you check this support article on fixing internet errors and issues on your Roku streaming device: https://support.roku.com/article/21332781083287. If the problem persists, please get in touch with Roku tech support so they can pass this issue to our engineering team. Contact us: https://support.roku.com/contactus.
We hope for the best. Happy streaming!
Roku Customer Advocate
We hope for the best. Happy streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Lots of channels easy to use
on July 15, 2024
Posted by: Lori2
from Northport mi
We now have 4 Roku devices, I wouldn’t want any other brand
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
small so stays discreet
on July 15, 2024
Posted by: Batman007
from Cleveland Ohio
works pretty well. small and discreet. can pause and rewind tv. no need to have a dvr
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
I like it when it is working
on July 15, 2024
Posted by: Piano room
from Little Rock AR
I have only had it a few months and I have to unplug the usb power cord from the adapter almost daily. Sometimes it happens multiple times within two or three hours of viewing.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hey there, thanks for taking the time to share. We’d be glad to assist you. This issue may lead to insufficient power supply to the device. Make sure you're using the USB cable that came with your Roku. If you're using a different cable, try replacing it with the original. Ensure that the video cable is securely connected to the back of your Roku. In some cases, the USB power provided by the TV is not sufficient to power the device that’s why consider connecting it to the wall outlet. If the issue persists, you can try to plug it into a different television to see if it makes any difference. If you need further assistance, you can contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
The best product on the market
on July 16, 2024
Posted by: Vera Lynn A
from Hopkins SC
I love my Roku stick and had it for several months and I really enjoy it. I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works great
on July 16, 2024
Posted by: Speed23
Use for the spectrum app. Had Xumo seemed to buffer a lot. Roku seems better
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
All my streaming in one place
on July 16, 2024
Posted by: Paul
from NC
Roku keeps track of what I watch on most of the apps and provides a consolidated view on the Roku home page. I also enjoy content on the Roku channel. The one annoying "feature" is that every time they push out a software update, it resets my home screen visyal customizations and I have to redo them.
I would recommend this to a friend!
Written by a customer while visiting roku.com