Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,130 Reviews)
Rating breakdown 2,130 reviews
5 Stars
1,561
4 Stars
322
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Flomarching
on July 17, 2024
Posted by: Walt
from Ligonier, Pa
I bought this for DCI and am very happy with it. I would like to see the camera point to a soloist when he is playing rather than scanning the field. This does not happen all the time but it does happen,
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 17, 2024
Posted by: Anonymous
from San Antonio, Tx
I'm happy that I purchased this product. It was worth the price for what I'm able to see.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on July 17, 2024
Posted by: Rich45
from Quincy, IL
The volume and mute buttons on the side of the remote are too easy to touch when the top controls are used. I often raise or low volume or mute the sound.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Amazing device!
on July 17, 2024
Posted by: Duke
from Palm Springs, CA
Very very pleased I purchased the Roku Express. It is exceeding my expectations!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very nice and responsive
on July 17, 2024
Posted by: Chuck
from Lexington, KY
Bought this unit initially to see if my internet speed (~90 Mbps) could support streaming TV. Streams just fine without any issues or buffering. Was pleasantly surprised by the amount of channels available with the Roku live TV, as well as with other apps. Keeps me logged in to my Pluto app, which is nice. Can easily add other apps allowing for an even greater variety of programs available. I must say the Roku microphone search function works very well, also it is nice to be able to log into your YouTube account and view your YouTube playlists easily on your television.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Okay but not great
on July 17, 2024
Posted by: Delaware user
from DE
Roku service is good but glitchy, freezing from time to time. The remote and the unit have to be reset. Roku would benefit from additional channels such as Tennis channel.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hi there! Thanks for sharing your input! Have you tried contacting Roku support to help you troubleshoot the issue? We advise you to check your connection; a weak internet connection may have caused freezing problems. Here’s a support article that you can follow: https://support.roku.com/article/21332781083287. After this, please restart the system. To reboot the system, go to Settings > System > System restart.
In Addition, to fix remote issues you can check this FAQ article: https://support.roku.com/article/208755708. Need help with troubleshooting? You can contact Roku support.
Happy Streaming!
Roku customer advocate
In Addition, to fix remote issues you can check this FAQ article: https://support.roku.com/article/208755708. Need help with troubleshooting? You can contact Roku support.
Happy Streaming!
Roku customer advocate
Written by a customer while visiting roku.com
Customer Rating
5
Awesome product, easy install
on July 18, 2024
Posted by: Tom St Louis
from Red Lion, PA
Awesome product, easy install! I turned my old TV into a smart TV in minutes. Love the streaming capabilities I have now!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Disappointment
on July 18, 2024
Posted by: RobertD
from Hastings, MN
I have purchased 3 Roku products. I'm happy with the other two but this one doesn't control the TV volume, mute, or power-on buttons. The others do. Maybe I didn't set it up right? No issue with the other two though in set up.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, Robert. We appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com