Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,130 Reviews)
Rating breakdown 2,130 reviews
5 Stars
1,561
4 Stars
322
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
4
Upgraded an older model
on July 17, 2024
Posted by: Rmers
from Holland, Mi
I bought this about a month ago. We were having problems with the Paramount+. It did help but still is flaky. So must be the app.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
50 it's a great I love all of the tools I can use
on July 17, 2024
Posted by: MC BIGG THEO
from Houston Texas
I love its a great product I recommend it to everyone
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Easy to use
on July 17, 2024
Posted by: Muncie IN
We purchased our first and vey happy, so we purchased another for another room. Both have "issues" with sound cutting out for maybe 2 seconds which is annoying but otherwise very satisfied. Reset both units, switched out HDMI cables but still have sound cutting out issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use!
on July 17, 2024
Posted by: tillie
from Rutland, VT
I purchased this Roku 4K+ to replace my much older model. I love the ease of use, and that I can speak into the remote and it will bring the show I ask for! No more struggling to find what I want. I love my Roku!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
The remotes
on July 17, 2024
Posted by: Anonymous
from Cape Carteret NC
The remotes don’t Galway’s work and you have to change the batteries even tho we just changed them the previous week
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 13, 2024
Hi Bryan, Help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, which will save the battery's power. You can refer to this FAQ article for detailed instructions at https://support.roku.com/article/21303049528855, just in case you are still facing difficulty. Please get in touch with our support team for further assessment on this matter at http://support.roku.com/contactus to get in touch with our skilled support representatives. We always value your feedback on us.
We're always ready to help!
Roku Customer Advocate
We're always ready to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on July 17, 2024
Posted by: Hank
from Cumming, GA
I own several Roku streaming devices. I particularly like to watch "The Great American Baking Show" exclusive to the Roku Streaming Channel.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Remotes
on July 17, 2024
Posted by: Bear254
from Texas
Two of our remotes keep losing volume connection. I've checked batteries, reset and reprogram the remotes to the tv's. Both tv's we're having trouble with staying connected are Samsung smart tv's.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hi there, we're sorry to hear that you experienced this trouble, and we'd like to thank you for sharing it. We want to help, please get in touch with us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on July 17, 2024
Posted by: Roku
from Fairview Hgts ILL 62208
Ease of use and setting up was great and love the features
I would recommend this to a friend!
Written by a customer while visiting roku.com