Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5 out of 5
4.5
(2,332 Reviews)
Open Ratings Snapshot
Rating breakdown 2,332 reviews
5 Stars
1,750
4 Stars
333
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product. 
(
1,276 out of 1,449
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
4 out of 5
4
Great variety, remote sucks
on June 29, 2024
Posted by: Ezduzit86
from Waterbury, Ct
Bought and installed my new Roku about 4weeks ago. Very pleased with the ease of setup. I'm impressed with the amount of channels and apps available. My only issue is with the remote. Not only is it too small, but the lack of lighting on the keyboard is frustrating. The buttons could be larger and perhaps re-assigned locations. The side buttons are very inconvenient as every time I try to use the face buttons, I end up muting my program. Having said that, my Roku experience has been excellent! But please fix the remote (and send me a new one!)
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Lots of options.
on July 3, 2024
Posted by: Anonymous
from Florida
Everything’s been running smooth. I love Roku. I would recommend it to anybody
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on July 3, 2024
Posted by: Lovie
from London Ohio
My daughter got it for me and hooked it up,I love it.i can watch anything I wish.and I really love that.because then ur home 24/7 it's a good sent.so yes I do love my Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Fairly easy to use and quick to learn.
on July 3, 2024
Posted by: EdWiez
from Georgia
Switched from Dish Network and happy with my decision.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
I had problems because of low power supply
on July 3, 2024
Posted by: netbound59
from ohio
I scratched my head for days trying to get my Roku Express 4K+ to operate.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer AdvocateAugust 9, 2024
Hi there, thanks for sharing. We want to help. Please make sure that you are using the USB cable that came with your streaming player. In some cases, the USB power provided by the TV is not sufficient to power the device. That’s why consider connecting it to the wall outlet. You can also visit the following article on how to set up your Roku: https://support.roku.com/article/1500004673682. If the issue persists, you can try to plug it into a different television to see if it makes any difference. If you need further assistance, you can contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great shows
on July 3, 2024
Posted by: Bill
from Streamwood, il
Glad I cut out cable was getting out of control to costly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Lots to sea
on July 3, 2024
Posted by: Gary K
from bay Minette, AL
So many channels Having trouble figuring out some of the features.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Remote is straightforward - no chasing the buttons
on July 3, 2024
Posted by: Jeannine
from Cumming, Forsyth County, Georgia
Pleased with the performance... that being said, I need the option of recording shows and/or baseball games, when I can't watch in real time.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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