Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,131 Reviews)
Rating breakdown 2,131 reviews
5 Stars
1,561
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Great remote
on July 11, 2024
Posted by: Snake20
from Grayslake Illinois
It’s nice having the volume control on the side of the remote
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on July 11, 2024
Posted by: Dennis
from Oklahoma
I purchased this product to use in my man cave and love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on July 11, 2024
Posted by: Vizio
I had a Amazon fire stick and it was a piece of junk right from the start. Difficult to setup and hard to use. The Roku was a walk in the park.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Amazing!!
on July 11, 2024
Posted by: Mama Bear
from Chicago
I purchased this about 2-3 months ago and I love it! It is so much easier than my previous one especially with the power and volume because tbh I am terrible with always losing the tv
Remote lol
Remote lol
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 11, 2024
Posted by: Anonymous
from Smithfield North Carolina
I bought this Hugo stick for my TV at 2 months ago and I'm very happy and satisfied with it and getting free TV and channels from Roku and I enjoy it very much me and my family
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on July 11, 2024
Posted by: Donna Macri
from New Port Richey, Fl.
I have it a month now & only problem I have is Show freezes sometimes when I FF.. I have to leave show & go back in
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good addition
on July 11, 2024
Posted by: M747
from Milwaukee
Bought this to add another cable tv tuner without getting a cable box. Used as a second tv in a room for sports programs. I couldn’t hook up another cable box in the room for the second tv. Works well with my Spectrum service. I know this is not the normal setup. Most just cut the cable. Downloaded Spectrum app and it works well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku remote
on July 11, 2024
Posted by: Grammygsr
from Az
My remote constantly needs new batteries and the volume doesn’t always work without trying several times
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 22, 2024
Hello there, help has arrived! To ensure proper communication between your Roku remote and streaming device, you can try resetting your remote, which will also help conserve battery power. First, ensure the batteries are correctly installed, and there are no obstructions in the path between the remote and the device. If your remote has a pairing button, press and hold it for 20 seconds. If it doesn't, press and hold the Back and Home buttons for 20 seconds instead. After that, restart your Roku device and replace or recharge the batteries. Then, attempt to repair your voice remote with the streaming device. For detailed instructions, please refer to this FAQ article: https://support.roku.com/article/21303049528855. You can also use our Roku remote app for voice control, quick searches, app launches, and more. If the issue persists, feel free to contact us directly at http://support.roku.com/contactus.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com