Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,108 Reviews)
Rating breakdown 2,108 reviews
5 Stars
1,542
4 Stars
319
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
1
Does not work
on December 31, 2023
Posted by: Deborah
from Big pine key fla
We have tried several times as have our teenage tech savy grand kids and cannot get it to worke . Not sure if it is the product or tv. We have always in the past preferred Roku.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi Deborah, thanks for sharing. Are you still having issues getting set up? We encourage you to contact us online at support.roku.com/contactus. Our team would be happy to learn more and help troubleshoot this with you. Thank you so much for choosing Roku, and we hope to get you back up and streaming soon. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
Mute button placement Inconvenient
on January 8, 2024
Posted by: Lcroku
from California
Roku unit works fine but I’m having difficulty with the mute button. It is constantly muting by accident while I am holding the remote in my hand. It probably should be situated on the front plate instead of the side.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Features my old device lacked
on January 23, 2024
Posted by: Debm
from San Francisco bay area
I like that it includes a volume control, a power switch and audio control.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
XMAS ROKU GIFT
on January 24, 2024
Posted by: ORION SLED 24in HDTV
from San Jose, CA
MY Pastor and her husband asked me what I wanted for Christmas this year and I had been without TV in my apartment for six months, So I told them I would like the "ROKU Express 4K+"😁and I have not stopped watching it except to sleep.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent with so many channels
on January 24, 2024
Posted by: Jeremy
from NYC
I have been using Roku products for years and never had an issue until a little over a month ago with a new device I had bought. I contacted Roku and they replaced it with a new device which has not given me any issues. I love Roku and the fact that it can turn any old TV into a smart TV, and even if your TV is a smart TV, you get additional free channels. I would definitely recommend their products
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Voice search
on January 24, 2024
Posted by: Glenda
from Arkansas
Love the voice search feature. Don't like having to type in to look for a program or movie
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
This is the third time I've replaced a Roku device
on February 1, 2024
Posted by: Val L
It just stops connecting with the remote or the remote just starts doing weird stuff....such as I press the button to increase the volume and it just keeps increasing even though I only pressed it once.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 30, 2024
Hi there, thanks for letting us know about this matter. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on March 1, 2024
Posted by: Jeffro67
from Aurora Illinois
Like the Roku Express 4k.
The remote control volume controls stopped working after a month
The remote control volume controls stopped working after a month
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com