Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,136 Reviews)
Rating breakdown 2,136 reviews
5 Stars
1,566
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Great features!!
on June 1, 2024
Posted by: Neilvt
from Brandon, VT
Easy to set up. Takes a bit to get used to all of the features but it's awesome!!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express 4K plus
on June 1, 2024
Posted by: Pinkie
from Minnesota
Picture is amazing quality, now I'd like to try these home cameras Roku is offering. Happy with my decision on the purchase I made!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
can be a pain
on June 1, 2024
Posted by: Lucien Campo
from Spring Hill, fl
this product works fine, it is the Roku TV I purchased that is a pain in the rear, it freezes up when I am watching in bed and I try everything to get it to turn off or restart and it does nothing but show a blank screen, then after 5 minutes of trying I stop and it comes back on the main screen after about another 10 minutes. The remote for the volume button has to be hit a dozen times or more to get it to lower or raise. I checked the battery so don't go there. The 5 Roku I have that attach to tv works fine but the tv ROKU sucks!!!!
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 18, 2024
Hi Lucien, thank you for sharing with us. Our Roku TV Remote is designed to work smoothly with your Roku TV model via IR or WiFi, depending on where your TV is located, try resetting it to improve communication with your Roku streaming device and save battery power. For detailed instructions, refer to this FAQ article: https://support.roku.com/article/21303049528855. Additionally, you can use our Roku remote app for voice control, quick searches, and app launches. To avoid freezing or Playback issues on your Roku TV, make sure it has the latest version. This will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System> Software Update>Check Now to manually check for updates. We hope this will help. Your feedback is very important to us.
Happy streaming!
Roku Customer Advocate
Happy streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Great value for the money...
on June 1, 2024
Posted by: Jack
from Salem, AR
It takes away from my reading time.................
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
the Remote controller
on June 1, 2024
Posted by: Charles
from Dallas, TX
The product is good and was simple to connect/install. I am still learning how to best use ROKU. The only thing I think should be changed is the "Home" button and "Back" buttons at the top on the remote should be reversed with the Home button on the left. When I want to click the "back" button, many times I have clicked the "Home" button which kicks me out and I have to re-enter the program I want.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better than expected
on June 1, 2024
Posted by: Karen
from Surprise, Az
I'm impressed with the features and selection of free channels to choose from.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on June 1, 2024
Posted by: Cathy
from Wurtland, KY
I finally got my Roku and wish I had gotten one earlier!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on June 1, 2024
Posted by: Skisaacs
I am still learning how to navigate. I would appreciate a menu or program with dates and times of events yo watch and when new shows are on
I would recommend this to a friend!
Written by a customer while visiting roku.com