Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,564
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
3
Roku
on May 22, 2024
Posted by: MollieMollz
from Lyons, GA
Roku itself is nice, but the remote control stops working properly after a month of light use.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi, Mollie; thank you for choosing our Roku product. Here's a quick tip to help you fix the issue: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. After resetting the remote, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote with your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/21303049528855. Additionally, you can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists please contact us directly at https://support.roku.com/contactus. Your feedback is very important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on May 22, 2024
Posted by: Kim13
from Greenwood ind
My dad got this for me about a month ago I really enjoy it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Controller stinks
on May 23, 2024
Posted by: Nathan Dunaway
from Madison, MS
The controller is already going out. I’ve changed the batteries twice
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hello, Nathan. Help is here! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/21303049528855. Additionally, you can also use our Roku remote app for voice control, quick searches, launching apps, and more. If the issue persists please contact us directly at https://support.roku.com/contactus. Your feedback is very important to us.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Best purchase!!!
on May 23, 2024
Posted by: Libramem25
from Memphis, TN
I bought this about a month ago and I love it!! I how accessible each app is. I love the selection of apps too. I’m able to watch my cable tv from my Roku because adding an extra cable box was too expensive.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great TV viewing options
on May 23, 2024
Posted by: JLuF
from Texas
A recent purchase that I am very pleased with! So many TV viewing options. It gets top billing from our family!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on May 23, 2024
Posted by: Dresdian
from michigan
Great product, love the variety of channels, easy to navigate
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
The features are easy to navigate.
on May 23, 2024
Posted by: Vickie
from Rathdrum, ID
I've had my Roku remote for about a month and I am pleased with the performance.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Remote
on May 23, 2024
Posted by: Karen marsh
We love our room devices however, it would be nice to have numbers on the remote so you can go directly to the channel that you want instead of scrolling.
I would recommend this to a friend!
Written by a customer while visiting roku.com