Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,564
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Awesome easily viewed
on May 22, 2024
Posted by: Leigh
from JaxFL
I bought this for a second time and love the speak into improvement made to it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
A little disappointed
on May 22, 2024
Posted by: Paul
from South West Virginia
Everything works as expected except the fact that there is no headphone jack on remote. I have 3 Rokus My first one, bought last year is rechargeable and has headphone jack. Looks like Roku has joined the corporate cheap and chinch sect in business practices.
Written by a customer while visiting roku.com
Customer Rating
5
on May 22, 2024
Posted by: Anonymous
from Mansfield Ohio
I bought this about 2 months ago and I really enjoy it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on May 22, 2024
Posted by: J Henry
from Lebanon, TN
I’ve done everything I can do and the remote doesn’t connect 90% of the time. I’ve pressed the reset button the back and it still won’t connect. I have to take the batteries out every time and put them back in to get it to work. This is happening on the two new remotes I purchased. Very annoying
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 17, 2024
Hi Henry, we appreciate you sending us a review of your experience! Have you tried contacting Roku support? We want to help you. Have you tried checking the latest software update? To check, please go to Settings > System > Software update. You can also refer to this link on https://support.roku.com/article/21303049528855. We encourage you to use the Roku app. This is also a reliable source for navigating your Roku. If the issue persists, you can contact Roku support online at http://support.roku.com/contactus to connect with an agent who can assist you. Your feedback is very important to us, and we’re eager to help. Happy Streaming! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Good decision.
on May 22, 2024
Posted by: Matthew
from Beatrice, Nebraska
Had my Roku for a couple of weeks now. Like anything new there is a bit of a learning curve but it soon becomes second nature to operate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on May 22, 2024
Posted by: Alison
from Hebron NH
I started with Roku when we got fiber internet at my location. Specifically to "Cut the Cable"
So far it is everything I had hoped, and the learning curve was not as bad for my husband as I thought it might be. My only "complaint" is the remote. The volume control on the side really bugs me. Because of the small size of the remote, you can't help but hit either up-down-mute when you are holding it. Also, I would have like to see the Speaker button added as well as the sleep button.
So far it is everything I had hoped, and the learning curve was not as bad for my husband as I thought it might be. My only "complaint" is the remote. The volume control on the side really bugs me. Because of the small size of the remote, you can't help but hit either up-down-mute when you are holding it. Also, I would have like to see the Speaker button added as well as the sleep button.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features, easy to install.
on May 22, 2024
Posted by: KJ 60
from Bellevue, WI
This is our 3 rd ROKU and they just keep getting better!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
It's ok
on May 22, 2024
Posted by: ronh
from Independence, Mo
I bought this a month ago. I didn't think that I was only buying a way to spend more money to obtain access to things I'd like to see. Sports, etc.
I have found some things I'd enjoy are free, but it's all quite difficult to keep track of.
I have found some things I'd enjoy are free, but it's all quite difficult to keep track of.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 17, 2024
Hi Rohn, thanks for your input! Are you accessing it through the Roku channel or the stand-alone channel? For Roku channels, you can track the channels inside The Roku channel by adding them to “favorites.” Inside the Roku channel, highlight the channel that you want and press the star(*) button of the Roku remote, then mark it as favorites. Look for your marked channels on favorites on the left side of the TV screen. Check out this link to find/watch more free TV items: https://www.roku.com/blog/free-movies-channels-roku. Need help? Contact us online at http://support.roku.com/contactus to get started and connect with an agent. Your feedback is critical to us, and we’re eager to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com