Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,564
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
3
Rokub4K
on April 5, 2024
Posted by: Chuck
from Fairmont WV
Have to do a factory reset every 2 to 3 days to keep the system operating. A real pain.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Chuck, We're here to help! What issues do you see requiring you to reset the Roku device? You can follow these steps in our support article on how to reset your Roku: https://support.roku.com/article/208757008. If you need more assistance, contact Roku support. Your feedback is very important to us, and we're eager to assist. We hope you get back to streaming soon! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Roku Voice Remote
on April 7, 2024
Posted by: Jenny T
from Louisville KY
Not a good explanation of how to use the remote. Especially the back button with the curved arrow.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on April 8, 2024
Posted by: Jo Cothran
from Lakewood, CO
This was a gift and enjoy it very much! Recommend it to all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Good except for remote device
on April 8, 2024
Posted by: Greg
from LINCOLN, NE
Volume buttons need to be moved, always in the way and don't always work and getting worse.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Greg, thanks for sharing your input! We appreciate you sharing your feedback and will be sure to pass your comments along to the product team. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on April 14, 2024
Posted by: Jay1942
from Scottsboro, Al
Wonderful for all types of movies, and other types of streaming. Very easy to operate ad the overall cost was very affordable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Got Another One
on April 14, 2024
Posted by: Bob B
from Windham Me
have had great experience with Roku units. Have been using with Spectrum sine the app became avaialbel. Works great without the extra cables and box.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
good
on April 15, 2024
Posted by: not u
from not ny
works remarkably well
now u want mte characters???? try this!!!!!!!
now u want mte characters???? try this!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on April 22, 2024
Posted by: Tim1983
from Kansas
I bought three Roku for our house several months ago. One quit working so I bought another and so far it is ok. I’ve had to change batteries more than I thought I would but other than that I think they will work ok for us.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Tim1983, this is a great moment to sit and stream, knowing that you have our Roku device perfectly in your household. To improve and have a much smoother experience, you can also try our Roku app, which you can download for iOS and Android. It has everything you need to control your streaming, search with your voice, enjoy private listening, and quickly launch your most recent channels. It is free to download "The Roku App (Official)."
Thanks again for sharing, and Happy Streaming!
Roku customer Advocate
Thanks again for sharing, and Happy Streaming!
Roku customer Advocate
Written by a customer while visiting roku.com