Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5 out of 5
4.5
(1,999 Reviews)
Open Ratings Snapshot
Rating breakdown 1,999 reviews
5 Stars
1,444
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product. 
(
1,220 out of 1,390
)
Best Buy Privacy Policy
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5 out of 5
5
Great product.
on January 31, 2023
Posted by: Tracy25
from Fayetteville, GA
This is the 3rd Roku product I have used. They get better and better with each new product. Easy to use and set up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good value
on January 31, 2023
Posted by: Walt
from Alabama
I already have a Roku TV and I found no difference when adding the Roku Express.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use,
on January 31, 2023
Posted by: Melou
from Richmond, VA
I bought this product so I could have Roku on all of my tv’s. It was very simple to install and was ready to go in less than 30 minutes, including adding channels and moving the channels so the most frequently used are at the top of the list. The picture is great, the amount of channels available is awesome, and it takes up very little space. The low price was a major selling point. I definitely recommend this product. It is great for experienced and novice streamers alike.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 31, 2023
Posted by: Livingroom
from Blackfoot Idaho
I bought this because of the voice remote. Its really great! I do love Roku prouducts
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Drops Wi-Fi Connection
on June 5, 2023
Posted by: MH0703
from Oklahoma
I purchased a Roku Express 4K+ 2021 | Streaming Media Player HD/4K/HDR with Smooth Wireless Streaming at the end of September, it has been working OK until now. However, the last 3 days it has been losing the wireless internet connection very often which makes it impossible to watch anything. To connect it back up I have to push the reset button. I have also powered everything down multiple times. I know the wireless network is not the problem because I can see the gateway and it is on-line. Also, I have a computer in the same room and it is still connected with internet connection
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Unable to set up with Wireless
on September 16, 2023
Posted by: PJ2023
from Iowa
I just bought last week and I am unable to get the Roku set up. Wireless signal is Excellant but will not connect, I have put in my correct password for the router. It appears the red button and the Home buttons are not working. I have done several suggestions. When it says push Home button, so I can go to settings, it goes to the screen to choose language.I am ready to return especially since there seems to be no support available.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
No longer functioning without a reset everyday
on October 5, 2023
Posted by: Mike T
I bought the 4K Express and it is no longer working properly. The device only works for so long, then you have to order a new one!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good product but I have two complaints
on December 21, 2023
Posted by: Jimbo
from Indiana
What I like: it has a small footprint; easy setup; reasonable price; the remote is laid out well with the buttons you use most near the top.
What I dislike: volume and mute buttons on the side of the remote. Half the time I pick it up, I change the volume on the TV, or I mute it. Just by grasping the remote. Annoying.
But an even bigger pet peeve is the "Auto power savings" setting has only two choices - NONE or After 20 minutes of no interaction. If you set it to none, the Roku appears to never power off. If you set it to the 20 minute thing, then if you pause live TV, after 20 minutes it shuts off and you lose the paused program. How about more options? Such as 2 or 4 hours?
I would recommend this to a friend!
Written by a customer while visiting roku.com
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