Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,564
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Very affordable alternative to cable
on January 18, 2024
Posted by: B_Boop
from Wisconsin
Easy to set up and connect. So much free content and great free trial offers. Simple remote to use, love the app remote and compact size. Customer service is a bit tricky to work with, but we got there in the end.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
mostly good
on January 18, 2024
Posted by: ChefSue
from Rensselaer NY
this is a replacement roku. the reason i had to buy it is because the 1st one kept overheating and not working. This new one seems a lot better. Only issue I with it is how unforgiving the range is when you want to turn roku on or off. You really need to fine-point the Roku remote and mine is across a long room. That is frustrating.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great job all around
on January 18, 2024
Posted by: MarkB
from Elmhurst, IL
Got this about 6 weeks ago and turned an old non-smart tv into a smart tv with every app I could ever need, great product!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works well!
on January 19, 2024
Posted by: Duane
from Des Moines, IA
My wife has a Roku tv, which our 6 yr old grandson likes to watch YouTube on. They have a conflict when Grandma wants to watch tv, so I bought a Roku Express 4K+ for the tv in the back bedroom for the grandson to watch. It was easy to set up. It works so well, I bought a second one for the tv in the basement that I watch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it!
on January 19, 2024
Posted by: TANS
from Satsuma Florida
Loved it so much bought one for every tv in my home and my daughters home too. Gave them as Christmas gifts to the rest of my family.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Remote seems very inconsistent and slow responding
on January 19, 2024
Posted by: Steve
from Burgess, Va
The remote is inconsistent even after I changed batteries
Response from roku.comBy Bernie, Roku Customer Advocate, September 16, 2024
Hi Steve, thanks for sharing your thoughts! What’s the specific issue you have with the remote? We understand that you may have trouble with the remote. To help you with this, we recommend contacting the Roku support team to learn more about the issue and provide the necessary troubleshooting steps to fix the remote. Contact us here: support.roku.com/contactus. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on January 20, 2024
Posted by: Janet
from Sun City, AZ
I cancelled my cable and bought this Roku a week later. I had to wait for my handyman to show me how to install it because I have had bad luck doing it myself. It was so easy it was ridiculous! I have bought another for a different room which I haven't installed yet, but I'm going to give it a try.
I was amazed at all the options set up on the Roku. I haven't checked them all out, but I try to do that once a week. My only complaint on my Roku is that it seems to revert back to a Roku page and then nothingness very quickly. If I pause a show, and go in the kitchen for 10 minutes, I have to push buttons, get to my channel, and find the show again. My other option would be to let the show keep running and try to rewind or refind where I was when I come back. If there is a way to make the time longer, I'd like to know about it.
I would give this product 5 stars if I could find that informationn, It seems to work perfectly. Overall, I am very happy with it,
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love It!
on January 20, 2024
Posted by: logoyo
from Conway, AR
It is definitely centered around MY needs, not what it wants to show me. Everything is arranged on screen in an intuitive way. And it’s quick. No more slow start ups, buffering, and unexpected shut downs. I couldn’t recommend it higher.
I would recommend this to a friend!
Written by a customer while visiting roku.com