Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,134 Reviews)
Rating breakdown 2,134 reviews
5 Stars
1,564
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
2
Problems with wireless.
on January 16, 2024
Posted by: Louie
from Texas
Working fine for a few months and the one night the 5 band would not connect. Went to 2.4. Two days later same issue. Only thing would fix it was factory reset. That was last night. It may be in the trash be the end of the week.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello Louie, thank you for your support of our Roku products and for sharing your experience with us. First, have you tried connecting to a different network, like a mobile hotspot, to see if the issue is with your Roku device or Wi-Fi router? Also, try restarting your Wi-Fi router. You can also improve your Wi-Fi connection by moving your router and Roku device to a higher location in the room. To check the strength of your connection, go to Home > Network > Check Network Connection. For more tips on improving your Wi-Fi connections, please visit https://support.roku.com/article/213122277. If none of these suggestions work, please contact our team at support.roku.com/contactus for further assistance. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Great
on January 16, 2024
Posted by: Dixie Lynn
from Dunedin Florida
Only thing I don’t like is how fast the batteries go bad
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love to stream but be more similar
on January 16, 2024
Posted by: Roku
Love having the streaming but each platform has a different search format. Some have a square alphabet, some two lines and some a QWERTY keyboard. It would be nice if this was standardized.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and so many options to watch
on January 16, 2024
Posted by: Rhonda61
from Tn
Very simple to operate even for an old schooler like me. Live alone and on a budget but I have entertainment choices. I am very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Way better than my old model
on January 16, 2024
Posted by: Brad89
from Ohio
This model blows away my old Roku that was on its last legs. Boots up fast and has no lag! Connects to my 5g connection for faster use. I also love how I have a voice remote! Makes a big difference in searching stuff. I love it happy with my new Roku!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works great
on January 16, 2024
Posted by: Ed J
from Idaho
The best way to make a dumb tv a smart tv. Supports all the great streaming apps.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I love it.
on January 16, 2024
Posted by: Uncle Stu
from Asheville, NC
This is my second Roku. I really love it. My go to for entertainment.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
works out of the box
on January 16, 2024
Posted by: OkiePoke
from Texas
This and every Roku I own, work fast and easy-to-use.
I would recommend this to a friend!
Written by a customer while visiting roku.com