Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.5
(2,132 Reviews)
Rating breakdown 2,132 reviews
5 Stars
1,562
4 Stars
323
3 Stars
111
2 Stars
57
1 Star
79
88%of customers recommend this product.
(
1,236 out of
1,407)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Roku Review
on January 11, 2024
Posted by: Rodney Wilson
from Chicago
Roku has so much more to offer than any other product you can buy. I love it. 100%better than fire Stick....get one soon.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Easy set up.
on January 11, 2024
Posted by: Mignon Ward
from Dierks Arkansas
We have an older tv & the Roku was very easy to install.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Worked great, then didn’t
on January 11, 2024
Posted by: Kevin
from Little Rock, AR
I bought this at the end of 2023 and it was great, so nice to have one remote run both TV and streaming. But just am out 3 weeks later (now) the remote unpaired from the TV, and now we have to re-pair it every time we turn the TV on. In addition, the remote now only controls the TV volume or muting for the first 2-4 minutes after starting the live TV or streaming program. After that the volume and muting controls disappear. The only way to get them back is to return to the Home Screen and start over. Very inconvenient and frustrating. Any fixes? Had we known, we could haves saved the extra money and bought the “TV- less” version of the remote.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hi Kevin, we're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Fits our needs, as we stream a lot
on January 11, 2024
Posted by: Heike
from Naples, FL
We bought Roku to escape the high costs of TV from Comcast. As we mainly stream and watch little live TV, this was a good solution for us. Installation was simple and it works fine.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku Express 4K - Quality Streaming Device
on January 11, 2024
Posted by: SkipZone
from Rancho Cucamonga, CA
Inexpensive, high quality, compact streaming product, with easy set-up and simple remote. Many installed streaming apps plus hundreds of free-to-watch "Live TV" channels, films and once popular TV shows.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 11, 2024
Posted by: paul h
from amsterdam , n.y.
just started using it...still learning how to use it...so far so good !
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Very good product but
on January 11, 2024
Posted by: DavidSk
from Pawnee County Oklahoma
I'm enjoying our ROKUs but I would like to be able to watch free programming on websites missing from the ROKU menu.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Like better than the stick
on January 11, 2024
Posted by: Texas teacher
from Houston, Texas
I am glad i was able to purchase this as I worried about attaching the stick to my television. It would get very hot. This is not the case with the Roku Express. I have had problems in transitioning my apps and I could only sign on to the Acorn at Roku and not my usual Acorn app. Also interfered with my Netflix. However I am pleased but would like to know how to access my account easily.
I would recommend this to a friend!
Written by a customer while visiting roku.com