Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(2,327 Reviews)
Rating breakdown 2,327 reviews
5 Stars
1,746
4 Stars
332
3 Stars
111
2 Stars
57
1 Star
81
88%of customers recommend this product.
(
1,276 out of
1,449)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
5
Ease of use, even older generation can use
on January 5, 2024
Posted by: Bub20
from Mount Sinai, NY
Amazing thanks older parents can navigate it with ease, much appreciated
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellence ... Which I've Come To Expect From Roku
on January 5, 2024
Posted by: vfourfan
from Ohio
I think I've ordered 5 or 6 Roku devices over the past 6 years or so and I continue to consider them not only wonderful streaming tools but a wonderful value as well. Shipping was prompt too. But probably the best part was how easy it was to hook up and have it running. It gets easier every time.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on January 5, 2024
Posted by: Babyboomer
from Georgia
Bought a Roku TV 📺 about a year ago (heck, probably two years ago) and liked it so much I switched from fire TV to Roku. Changed all my devices to Roku. For me it’s easier to see what I want to watch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on January 5, 2024
Posted by: Dan s
from LisbonFalls maine
Very happy with this product! Glad I purchased this unit.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
So-so
on January 5, 2024
Posted by: Mary
from Michigan
My husband hates it! We own two and one continually needs to be reconnected daily, it buffers ALOT!
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hi Mary, Thank you for supporting our Roku products. it is advisable to consider the Wi-Fi connection as a potential cause. To resolve this, we recommend unplugging your Wi-Fi router for a minimum of 60 seconds. In addition, perform a system restart on your Roku device by navigating to Home>Settings>System>System Restart. Further insights on enhancing your Wi-Fi connection can be found at https://support.roku.com/article/213122277#section-1. If you encounter any issues, feel free to contact us at http://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Cookie
on January 5, 2024
Posted by: John01
from Mocksville. NC
I owned a Roku before I bought this one. The problem I have with this one is the output of the unit shuts off after a few minutes on the screen saver.The TV has a screen that comes up stating there is no input. If the home button is pressed on the Roku the output is restored and the Roku menu is displayed. The old unit never turned off the output. The screen saver stayed on the TV for ever.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Fine product.
on January 5, 2024
Posted by: Mike74
from Mississippi gulf coast.
After a month of usage all is well with the exception that the remote cannot maintain volumn control of the TV. Removing and replacing the batteries allowing for the remote to reboot and reconnect to the TV fixes the issue for a while.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 5, 2024
Posted by: Jona
I bought it and like it better than my fire stick.
I would recommend this to a friend!
Written by a customer while visiting roku.com