Customer reviews from roku.com
Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Average customer rating
4.5
(1,999 Reviews)
Rating breakdown 1,999 reviews
5 Stars
1,444
4 Stars
309
3 Stars
111
2 Stars
57
1 Star
78
88%of customers recommend this product.
(
1,220 out of
1,390)
Customer Reviews for Roku - Streaming Stick Plus 2025 - 4K & HDR Streaming Device for TV with Voice Remote - Black
Customer Rating
1
Comes back on
on September 10, 2024
Posted by: Kcbap
from Colleyville, Tx
When I turn the express 4K+ Roku off it comes back on. Not easy to get at support for correcting the issue. The adhesive idea leaves residue on whatever you attach the HDMI box too. Kind of a crappy way to secure the hdmi box
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 15, 2024
Hi there! Thanks for taking a moment to share your experience with your Roku. No worries! We're here to help.
If your Roku Express 4K+ streaming player turns back on after you turn it off, it might be because it's connected to your TV's USB port. Most Roku streaming players connected to a TV's USB port will lose power and require a "boot-up" when the TV turns on from standby mode. To avoid this, you can connect your Roku streaming player to a wall power outlet. You may also try to use a new power cable if you have available. If the issue persists, contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
If your Roku Express 4K+ streaming player turns back on after you turn it off, it might be because it's connected to your TV's USB port. Most Roku streaming players connected to a TV's USB port will lose power and require a "boot-up" when the TV turns on from standby mode. To avoid this, you can connect your Roku streaming player to a wall power outlet. You may also try to use a new power cable if you have available. If the issue persists, contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on September 11, 2024
Posted by: Hambone
from Columbia, SC
Wish it had everything for the sport channels.....
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Way better than Fire Tv’s
on December 28, 2024
Posted by: James A
Roku 4K+ does what it says it will do, and does it well.
It works great, quick response to remote control buttons, loads quick, retains passwords for other streaming services securely.
AND……!!!!!
Does not cut my TV on and off unexpectedly like the Fire TV, or FIRE STICKS do…
This is probably more a FIRE HATER comment than a ROKU lover, but I do love my Roku.
Written by a customer while visiting roku.com
Customer Rating
5
So much to choose from!
on January 24, 2023
Posted by: RangerRick
from Dallas
Bought the cheapest one first to check it out. Immediately liked it. I have DirecTV and keeping it for a few different reasons but, Roku is my go to TV experience. It has everything satellite TV has and tons more. You can watch 90% or more of it for FREE. You can subscribe to some for a very reasonable price much cheaper than satellite or cable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku Express 4K+
on January 24, 2023
Posted by: Rich K
from San Diego, CA
Tired of paying outrageous prices for cable TV, I purchased 3 Roku Express 4K+. For the most part it did the job, however I did have problems with two of the units. Roku allowed us to return them and get new ones.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Ease of use, no buffering challenges noted so far
on January 27, 2023
Posted by: Ravi Kumar
from San Francisco, CA
I have brought the Roku 4K+ streaming device and happy so far and it’s ease of use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 28, 2023
Posted by: Blessed
from Atlanta, GA
Great upgrade! Absolutely love ❤ my 4k Roku & add features to remote.
And the easy setup!
And the easy setup!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great choice in programs
on January 28, 2023
Posted by: Pastorroby
from Wenatchee, Washington
I am going to purchase our 3rd unit next week for traveling usage.
I would recommend this to a friend!
Written by a customer while visiting roku.com