Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
1,239
4 Stars
187
3 Stars
54
2 Stars
32
1 Star
48
88%of customers recommend this product.
(
719 out of
821)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Great
on December 26, 2023
Posted by: Shera
from WV
I bought this almost a month ago after canceling my 200/month Dish package. Love not having a dish bill!
Everything you want to watch is available! We were unsure about it but it has definitely been a great experience so far!!
Everything you want to watch is available! We were unsure about it but it has definitely been a great experience so far!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on December 27, 2023
Posted by: Felicia
from Fayetteville NY
I am getting a distorted picture every little while .Pixels distorting the screen. Started a week or so ago. My friend is having the same problem.
Written by a customer while visiting roku.com
Customer Rating
3
on December 31, 2023
Posted by: Mac1
from Fort Worth, TX
Wish it would stop disconnecting me from YouTube TV
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, September 10, 2024
Hi Mac, thanks for sharing. Have you only had this issue on YouTube or on other platforms too? It seems like there’s a problem with the video playback. It's important to make sure your Roku device has a good internet connection to avoid this issue. To check the connection, go to Home > Network > Check Network Connection. You can also try uninstalling and reinstalling the YouTube app. If you need help with that, you can check out this link: https://support.roku.com/article/208755548#section-2. If you still need further assistance, feel free to contact us at http://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Roku Express
on January 1, 2024
Posted by: Loopy
from Reno NV
Not happy that I cannot use it to turn my TV on and off or adjust the Volume. Had I realized that I would not have bought it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Quality is going down
on January 3, 2024
Posted by: Swells1959
from Escondido, CA
This is my 3rd Roku product in just about 5 yrs. When I yook it out of the box I was immediately disappointed. The manufacturing products and design make the remote feel cheaply made. Thee plastic feels cheap and less durable. I did not notice prior to purchase that this model does not have a power button or volume control on the remote either. So start digging through your stuff to find your tv remote because you eill need both to watch tv. This one is going back. I may upgrade to the next Roku model up that has those features, or I may switch brands all together. I haven’t decided yet.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello there! Thank you for sharing your thoughts with us. Please note that we offer a range of models with varying features to best suit our customers' diverse budgets and needs. If you'd like a Remote with a power/volume button included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra.
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
We’re here to help you find the best Roku device that matches your requirements. Learn more on our helpful coma prison chart here: https://www.roku.com/products/compare.
Thank you for choosing Roku and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Comercials
on January 4, 2024
Posted by: Mike
from Phoenix az
Had it two weeks and all I see is endless commercials.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hi Mike thanks for sharing your experience with us. If you're using Roku, you can access many different streaming platforms and TV channels, but they all have ads. However, some services offer a way to avoid ads by subscribing to a no-ads plan from a specific streaming provider. In the meantime, you can manage the ads on your Roku player. You can find more information in this FAQ article at https://support.roku.com/article/16255268195607#section-1. Please note that Roku (and/or its partners and content providers) may show advertising and promotional messages through your Roku products and content services. Free services like the Roku Channel, Tubi, Crackle, and PBS include commercials. Currently, there isn't a paid, ad-free version of Roku available.
We hope this helps!
Roku Customer Advocate
We hope this helps!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on January 7, 2024
Posted by: Retired Rick
from Central Texas
I purchased the Roku with the feeling that I'm going to drop my local cable due to cost. I wanted to make sure that the Roku would provide the type of TV coverage that I would like and provide with enough choices to make the decision to drop cable a positive thing. So far the answer is "YES".....
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on January 7, 2024
Posted by: Roku 4K
from Richmond Va
I have finally cut the cable. Sorry I did not know about this product earlier
I would recommend this to a friend!
Written by a customer while visiting roku.com