Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Average customer rating
4.7
(2,709 Reviews)
Rating breakdown 2,709 reviews
5 Stars
2,304
4 Stars
255
3 Stars
60
2 Stars
34
1 Star
56
88%of customers recommend this product.
(
813 out of
924)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Customer Rating
1
Won't fit the TV
on September 28, 2025
Posted by: WhiteWolf
from Missouri
It won't fit in the Tv. The recessed portion is to small, luckily I had an HDMI coupling, so I was able to plug it in the end of a cable. Although now I have a 10' cable could behind the TV. At least if you buy a FireStick they know that is a possible issue and include a 6" hdmi extension cable in the box.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
GARBAGE
on March 11, 2023
Posted by: Irritated
Don't buy it. There's no customer support for this device and the Internet has been useless. Neither this one or the 4K will connect to the mobile app. Abosolute TRASH
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Useless player on any TV older than a year old
on December 29, 2025
Posted by: Tigerlilly6479
I specifically bought this because it did not require power cord and is able to be powered by your tv. I've tried it on three tvs, and the only one it works on is the TV that I bought in july. My older TVs that are about 3 or 4 years old don't apparently support this and I'm required to plug it in. So it's basically useless. I purchased this to replace a Roku that I had to plug in because I don't have plugs anywhere close to my TVs and don't have the ability to plug in. So can't use it for the purpose described and I don't need it on my new TV since it's a smart tv. Threw it in the drawer with my other Roku and will move on to a different product.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, January 5, 2026
Hi there, and thank you for reaching out. In many cases, a Roku Streaming Stick may not function properly when powered through a TV’s USB port because the port does not supply sufficient power (current/amps). This is especially common with older TVs or USB 2.0 ports.
To ensure stable performance, please use the included Roku power adapter and plug it directly into a wall outlet, which provides the recommended 5V/1A power source.
As a helpful reference, you can learn more about the Roku Streaming Stick here: https://support.roku.com/article/31321716823191.If you have any further questions or need clarification, please feel free to contact us at support.roku.com/contactus.
We're here to ensure you enjoy a seamless streaming experience!
To ensure stable performance, please use the included Roku power adapter and plug it directly into a wall outlet, which provides the recommended 5V/1A power source.
As a helpful reference, you can learn more about the Roku Streaming Stick here: https://support.roku.com/article/31321716823191.If you have any further questions or need clarification, please feel free to contact us at support.roku.com/contactus.
We're here to ensure you enjoy a seamless streaming experience!
Written by a customer while visiting roku.com
Customer Rating
4
Great item.
on November 15, 2022
Posted by: Ajscott
from Chicago
I only have the problem that each remote is different from the other and does not have the same options.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on June 2, 2024
Posted by: Mary 75
from Orlando, FL
Great product and easy to stream. I am very happy with this product and recommend to others.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Something strange
on June 20, 2024
Posted by: Kavin
from Muldraugh, Ky
Once a month it looses all the apps and just has the power button on home screen. I have to factory reset it and its good until next time. Other than that its great
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Upgraded
on July 4, 2024
Posted by: Krea
from Dayton, Ohio
Very happy with our purchase. It even made the tv picture quality so much better and streaming a lot better too.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku review
on July 8, 2024
Posted by: SaraJean0
from Nebraska
I'm working through the menus and attempting to learn the product. I just have trouble finding programs I was accustomed to using with my previous provider. It's going well, just a new learning curve.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 21, 2024
Hi Sara. It's true that exploring and discovery are the best ways to learn! But if you have issues or questions about your Roku, we're here to help. Visit us at support.roku.com/contactus to connect with an agent who can assist. Thanks for choosing Roku.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com