Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Average customer rating
4.7
(2,709 Reviews)
Rating breakdown 2,709 reviews
5 Stars
2,304
4 Stars
255
3 Stars
60
2 Stars
34
1 Star
56
88%of customers recommend this product.
(
813 out of
924)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Customer Rating
1
No volume control
on April 9, 2023
Posted by: Turn it up
Never imagined a roku that doesn't allow you to adjust the volume. Will be returning tomorrow.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, April 17, 2023
Hi there! We're sorry to hear the remote didn't meet your needs. If you're looking for a Voice Remote with TV power and volume functions, grab one at www.roku.com under 'Accessories'.
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
Happy Streaming!
Roku Customer Advocate
To have a Voice Remote included, choose from the Express 4K+, Streaming Stick 4K, Streaming Stick 4K+, or Ultra. We offer a comprehensive comparison chart on our website that can help users determine which player best suits their personal needs and budgets here: https://www.roku.com/products/compare.
Your feedback is very important to us and we'll certainly forward it to our product team.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use; movies, Live TV, local channelse..
on December 29, 2022
Posted by: Anonymous
from Florida
Awesome, highly recommended, I am buying another for the office.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Garbage!
on June 3, 2024
Posted by: Todd R
from Kansas
Don't buy this piece of junk. With no power block and no voice remote, it's totally worthless. What is this, the stone ages??
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Not what I was hoping for
on July 26, 2024
Posted by: JimL
from New York, NY
I bought this about one month ago with the main purpose to access the Spectrum app, but unfortunately I was unable to do so, since signing in is required with both User Name and Password. My password contains a capital letter, which the Roku remote seems unable to provide. Very disappointed in my purchase and seriously contemplating uninstalling it and disposing of it. A total waste of money, time and effort!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 11, 2024
Hi Jim, thanks for sharing. Help is here! To input capital letters, kindly utilize the Shift key (or the Up Arrow key) located on the left side of the on-screen keyboard on your TV. Additionally, we recommend installing our official Roku mobile app, accessible on both iPhone and Android platforms, enabling the use of the on-screen keyboard for capitalization. Should you encounter any challenges on your device or require clarification, please visit our online platform at http://support.roku.com/contactus.
Thank you, and Happy Streaming!
Roku Customer Advocate
Thank you, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Crap
on August 5, 2024
Posted by: Terry m
from Rochester NY
No volume or on off on remote ..................
....
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hi there, thank you for choosing Roku! Please note that the power button and power button are included on our Roku voice remotes and TV remotes that come with other streaming players. Unfortunately, these types of remotes are not included with the device you purchased. However, you have the option to purchase a remote separately. You can visit the following link to view the various features and compatibility of our remotes:https://www.roku.com/products/accessories. We appreciate your feedback as we're eager to improve our services. We're looking forward to your better experience. Happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Horrible product and customer service
on January 8, 2024
Posted by: Meee
from Phoenix
If I could do less than one star I would. Offers things and doesn't provide.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Meee. Thanks for sharing. This sounds a bit unusual, and we would like to extend our assistance and learn more about your experience. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Never again.
on January 24, 2024
Posted by: xxxxxxx
from earth
Told me my Email was invalid and never let me enter a password.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
The worst thing to happen to television!
on November 28, 2025
Posted by: Donamick
from Pa
Roku is the worst thing that could ever have happened to television! The people that run this are the most unprofessional people in business! They cut to commercials in the middle of sentences while you're watching a show! They cut to commercials in the middle of scenes! A 2-year-old knows better with no television experience! They've been showing the same three commercials since January. It's now December! I requested that they changed the commercials but they show them more because they're imbeciles! I'm dumping this platform and these people and going to figure out something else like going back to dish or different platform! But these people are not getting another penny off of me!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com