Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,610 Reviews)
Rating breakdown 1,610 reviews
5 Stars
1,283
4 Stars
191
3 Stars
55
2 Stars
32
1 Star
49
87%of customers recommend this product.
(
719 out of
823)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Strictly Roku
on November 16, 2022
Posted by: STenchipe
from Lakeland Florida
I have used roku for years now. I am 66 and usually an early to bed person and I can watch everything I want after a live air or release. Perfect for me.❤
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku is the best streaming device ever
on November 18, 2022
Posted by: John Pile
from Columbia MO
I have 5 Roku’s and would have more if I had more TV’s. They are greatest devices ever
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
It works well
on November 21, 2022
Posted by: Judi Brankacz
from Potsdam n.y.
The first time owning this and it works so well,and the selections are great
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features!
on March 1, 2024
Posted by: Elaine
from Mississippi
I bought this two months ago and wish I had sooner!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Not what I expected
on June 5, 2024
Posted by: Mikecw
from Michigan
I have two other roku units and we're very pleased. This recent roku for our cottage, doesn't have tv remote volume or TV remote on/off capability. I should have thoroughly reviewed before ordering. But the roku also runs slower than the other two, even though wifi speed is much faster at cottage.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Was good until the last couple of months
on June 22, 2024
Posted by: Pam56
from TN
I’ve had Roku devices for many years. Up until now I’ve had no issue with them. I bought the stick because I did not like the menu and remote on the TV I purchased after moving to another state and leaving my RokuTV behind. The stick has worked well until recently when the apps within Roku started freezing and kicking me out. My internet connection always says excellent when it’s connected. But Roku has started to frequently disconnect from my WiFi for no apparent reason. When I switch to the apps on my TV, everything works fine so the issue is with the Roku stick. I’ve only had it for a year and it seems like it shoul be lasting much longer than a year. Very disappointed as it was easier for my arthritic hands to negotiate the Roku remote.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Sometimes it just says no
on June 27, 2024
Posted by: Craig
from Nashville
Lost our remote, new one was incompatible with old receiver and we had to pair it with the new one… took four hours of restarts, error messages, system refusing to do anything, and chat with support before we got it working, then had to reset all the favorites.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
It won't stop rebooting on a loop
on February 11, 2025
Posted by: Calliea13
from San Antonio tx
I had got it as a gift and I wish I asked for a amazon fire stick instead I can't watch anything I'm so disappointed if I had the receipt I would have returned it
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, February 11, 2025
Hi Calliea, thanks for sharing your thoughts. What specific issue do you have with the device? Please note that you can access many free channels on your Roku. To see more free movies and channels, check out this article: https://www.roku.com/blog/free-movies-channels-roku. If you have questions or issues with your Roku, contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is important to us, and we're eager to help.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com