Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,610 Reviews)
Rating breakdown 1,610 reviews
5 Stars
1,283
4 Stars
191
3 Stars
55
2 Stars
32
1 Star
49
87%of customers recommend this product.
(
719 out of
823)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
1
remote did not pair with stick
on December 30, 2023
Posted by: Larry
from NY
believe I got the wrong remote as it kept asking me to press the pairing buttons and there were none. This is my third Roku so I am familiar with the set up.
Got the basic remote should have had the enhanced.
Got the basic remote should have had the enhanced.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hi Larry, thanks for supporting our Roku products and sharing with us. It looks like your device needs you to pair your remote. Although you have a basic remote that doesn't need pairing, you can still start the pairing process by pressing the Home and Back buttons at the top of your remote. We suggest restarting your device before you begin. For more tips, you can check out this FAQ article at https://support.roku.com/article/21306145024535. Additionally, you can refer to this link to learn more about Roku remotes at https://www.roku.com/products/accessories/compare. If you encounter any issues, feel free to contact us at http://support.roku.com/contactus. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Very nice.
on January 26, 2024
Posted by: Mew409
from Bloomington, IN
I didn't know if I'd like streaming TV, but it's amazing; watching what I want when I want. Some things I pay for, but nothing too bad. Have to hard reset the box once in a blue moon but works very well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Simple, Easy and Worth it!
on January 31, 2024
Posted by: Blue22
from Northern Virginia
This is what I have wanted for so long!! Better streaming.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express - Exactly what we needed!
on October 27, 2022
Posted by: JenOJ
from Galt, CA
We no longer have the headaches of trying to watch PPV sports and our kids love how easy it is to use Roku. The Roku Express has updated our living room TV.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 27, 2022
Hi Jen! We're thrilled to hear that this has been a welcomed addition to your home. Thanks so much for taking a moment to share your experience with us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on November 18, 2022
Posted by: sylsa
from San Antonio TX
We received 1 Roku and we were so thrilled with the outcome, had to buy another one for our other TV that had a Firestick. Roku is Great, so so many movies & shows and most of them are FREE!!! thanks and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I'm back
on November 18, 2022
Posted by: Fjrags03
from Warren , Ohio
I gave up on TV in 2016. The programs and costs? Weren't for me. Roku was at mom's house and she had the freedom to choose what she wanted to watch. When and it was awesome. I'm back.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better connection with my lousy internet provider
on November 19, 2022
Posted by: Msdms
from Northern Wisconsin
Good price good reliability. Roku is a great product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
No on/off button
on December 22, 2023
Posted by: Diane
from OB Florida
Yes I ordered this model. No I did not think it would not have an on/off button. I have tried contacting customer service via email but even though they tell me they will contact me in a day or two they never have even after at least three attempts.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com