Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,610 Reviews)
Rating breakdown 1,610 reviews
5 Stars
1,283
4 Stars
191
3 Stars
55
2 Stars
32
1 Star
49
87%of customers recommend this product.
(
719 out of
823)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
5
Easy to use; movies, Live TV, local channelse..
on December 29, 2022
Posted by: Anonymous
from Florida
Awesome, highly recommended, I am buying another for the office.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Garbage!
on June 3, 2024
Posted by: Todd R
from Kansas
Don't buy this piece of junk. With no power block and no voice remote, it's totally worthless. What is this, the stone ages??
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Not what I was hoping for
on July 26, 2024
Posted by: JimL
from New York, NY
I bought this about one month ago with the main purpose to access the Spectrum app, but unfortunately I was unable to do so, since signing in is required with both User Name and Password. My password contains a capital letter, which the Roku remote seems unable to provide. Very disappointed in my purchase and seriously contemplating uninstalling it and disposing of it. A total waste of money, time and effort!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 11, 2024
Hi Jim, thanks for sharing. Help is here! To input capital letters, kindly utilize the Shift key (or the Up Arrow key) located on the left side of the on-screen keyboard on your TV. Additionally, we recommend installing our official Roku mobile app, accessible on both iPhone and Android platforms, enabling the use of the on-screen keyboard for capitalization. Should you encounter any challenges on your device or require clarification, please visit our online platform at http://support.roku.com/contactus.
Thank you, and Happy Streaming!
Roku Customer Advocate
Thank you, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Crap
on August 5, 2024
Posted by: Terry m
from Rochester NY
No volume or on off on remote ..................
....
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hi there, thank you for choosing Roku! Please note that the power button and power button are included on our Roku voice remotes and TV remotes that come with other streaming players. Unfortunately, these types of remotes are not included with the device you purchased. However, you have the option to purchase a remote separately. You can visit the following link to view the various features and compatibility of our remotes:https://www.roku.com/products/accessories. We appreciate your feedback as we're eager to improve our services. We're looking forward to your better experience. Happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Horrible product and customer service
on January 8, 2024
Posted by: Meee
from Phoenix
If I could do less than one star I would. Offers things and doesn't provide.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Meee. Thanks for sharing. This sounds a bit unusual, and we would like to extend our assistance and learn more about your experience. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Never again.
on January 24, 2024
Posted by: xxxxxxx
from earth
Told me my Email was invalid and never let me enter a password.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
on May 22, 2024
Posted by: Roku
from Bluffton, SC
I bought this about 1 month ago. It doesn't have the pairing feature with tv. Doesn't have volume control.
No speak feature. Installation was easy.
No speak feature. Installation was easy.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Great Features
on August 10, 2024
Posted by: Douglas64
from Lansing, Illinois
I bought this in March 2024 and I'm so glad I did because I have access to a TV that I wasn't able to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com