Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Average customer rating
4.7
(2,706 Reviews)
Rating breakdown 2,706 reviews
5 Stars
2,301
4 Stars
255
3 Stars
60
2 Stars
34
1 Star
56
88%of customers recommend this product.
(
813 out of
924)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Device for TV with Voice Remote - Black
Customer Rating
2
Keep missing up.
on February 5, 2024
Posted by: John b
from San Antonio, TX
On YouTube, if I don't use it. It losses it picture on YouTube. I have do a hard reset to get to work again. It seems it is not use everyday it misses up.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello, John. Thank you for sharing with us. Does this issue occur only on YouTube? If yes, Please try to uninstall and reinstall your Youtube app by doing this step. Press Home navigate your remote, go to your Youtube tile, and highlight the app. Then press the star * button and select Remove app. After removing the app. try to perform the system restart, Press Home> Setting>System>Power. If you do not see a Power submenu, skip to the next step>System restart. Then reinstall the Youtube app by Pressing Home>Search. Additionally, please make sure that your device has the latest Software version. You can refer to this FAQ article available at https://support.roku.com/article/208755668. If the issue persists please contact us directly at http://support.roku.com/contactus. Your feedback is very important to us.
Were looking forward to getting you back streaming.
Roku Customer Advocate
Were looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Quality product for small size
on February 25, 2024
Posted by: Maintman
from Wisconsin
Opens quickly, great picture quality, easy to navgate menus.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on February 28, 2024
Posted by: Corkey Walka
from Deland Florida
I bought this a few months ago and went back later for another
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Flaky software needing constant reset
on March 24, 2024
Posted by: Man Cave
from Kansas City, Mo.
Wakes up consistently snowy background on Home screen requiring system restart. Even worse multiple times it would wake up and be stuck in a loop on the bouncing Roku screen and wouldn't go into Home screen. Factory reset including signing into all your apps again. Major pain. On off switch might help. Seems to get pretty warm just sitting there unused. Better more stable software would help too. It's plugged into power block, not tv.
Had these exact issues on two of the Roku Express model.
Had these exact issues on two of the Roku Express model.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
It's ok
on May 22, 2024
Posted by: Krissy Little
from Farewell Michigan
I have Internet tv with Vizio and Roku is about the same
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not what I expected
on May 22, 2024
Posted by: Shades69
from Waynesboro ga
I bought this 2 months ago and am very disappointed. Not at all what I thought it was.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Good product
on May 23, 2024
Posted by: Rokulover
from nc
I have used room for my tv for years and haven't had one fail me yet. Definitely a wonderful product
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Tony low power nag screen
on June 2, 2024
Posted by: Anonymous
from Easley SC
The ring says low power despite me plugging it directly into the wall socket despite me buying not one but two replacement power cords. Nothing works. Just low power when I try to watch anything . it can play a 2 hour movie no problem but when it goes off low power nag screen. I want a refund or answer to what's wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com