Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,610 Reviews)
Rating breakdown 1,610 reviews
5 Stars
1,283
4 Stars
191
3 Stars
55
2 Stars
32
1 Star
49
87%of customers recommend this product.
(
719 out of
823)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
3
Unlit remote
on January 24, 2024
Posted by: Eppk
from NY
The remote does not light up in the dark and the writing is faint so it’s easy to hit the wrong buttons in the dark. And once you do that, you have to start all over to fix it. Annoying. Also I had trouble connecting to some apps. In the end I had to do a hard restart (unplugging it) to get it to work. Annoying stuff.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 16, 2024
Hi there! Thank you for your feedback and for sharing your thoughts. We are happy to say that we already have the Roku Voice Remote Pro (2nd edition). The backlit remote control lets you operate your TV even in complete darkness. The remote is motion-sensitive, so the buttons light up when you pick it up. You can also check the Roku Voice Remote Pro (2nd edition) quick launch here: https://support.roku.com/article/22070341297815. Should you have a question on Roku? Contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
It's awesome!!
on January 24, 2024
Posted by: NJR0123
from Wheeling WV
Received as an early Christmas present. I love it. So compact, I thought there was something missing. No there wasn't. Just plug it in and watch movies, news, weather. Really everything you want it, has it. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Perfect for my cord cutting needs
on January 24, 2024
Posted by: Robin22
from Williamsburg, VA
I received this as a Christmas gift. It actually replaced an older Roku that still worked fine but did need to be changed out to keep up with technology... Very pleased with it so far. I liked it so much I bought my brother in law one for his birthday...now he has joined the ranks of being a cord cutter too!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Add-on to internet
on January 25, 2024
Posted by: Bonnie1972
from Ardmore, ok
I watch GBNTV, Real America's Voice, Sky News,
BritBox & FilmRise
BritBox & FilmRise
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on January 30, 2024
Posted by: Yaya
from Cleveland, Oh
Have issues from the start. Regular Roku way better
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello Yaya, thanks for sharing. This sounds a bit unusual, and we would like to extend our assistance and learn more about your experience. Please visit us online at https://support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
Keep missing up.
on February 5, 2024
Posted by: John b
from San Antonio, TX
On YouTube, if I don't use it. It losses it picture on YouTube. I have do a hard reset to get to work again. It seems it is not use everyday it misses up.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello, John. Thank you for sharing with us. Does this issue occur only on YouTube? If yes, Please try to uninstall and reinstall your Youtube app by doing this step. Press Home navigate your remote, go to your Youtube tile, and highlight the app. Then press the star * button and select Remove app. After removing the app. try to perform the system restart, Press Home> Setting>System>Power. If you do not see a Power submenu, skip to the next step>System restart. Then reinstall the Youtube app by Pressing Home>Search. Additionally, please make sure that your device has the latest Software version. You can refer to this FAQ article available at https://support.roku.com/article/208755668. If the issue persists please contact us directly at http://support.roku.com/contactus. Your feedback is very important to us.
Were looking forward to getting you back streaming.
Roku Customer Advocate
Were looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Quality product for small size
on February 25, 2024
Posted by: Maintman
from Wisconsin
Opens quickly, great picture quality, easy to navgate menus.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on February 28, 2024
Posted by: Corkey Walka
from Deland Florida
I bought this a few months ago and went back later for another
I would recommend this to a friend!
Written by a customer while visiting roku.com