Customer reviews from roku.com
Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Average customer rating
4.6
(1,576 Reviews)
Rating breakdown 1,576 reviews
5 Stars
1,251
4 Stars
190
3 Stars
54
2 Stars
32
1 Star
49
87%of customers recommend this product.
(
719 out of
822)
Customer Reviews for Roku - Streaming Stick 2025 - HD Streaming Media Player for TV with Voice Remote - Black
Customer Rating
3
on July 27, 2024
Posted by: Jim Kelly
from Canton Michigan
I bought this because my Tv was not responding to my remote. After I connected it to my set, I found it had no on/off or volume button. Very inconvenient
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 1, 2024
Hello, Jim. Thank you for your feedback and for sharing your thoughts. Please be advised that the Roku Express 3960R does not have volume control on its remote. This means you'll need to use your TV remote to control the volume while using the Roku Express 3960R. Roku Express 3960R is compatible with Roku remotes with power and volume control. Check the remote on our website at Roku.com. We hope this is helpful. Happy streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Easy set up.
on July 31, 2024
Posted by: 1979 antiso
from San antonio, tx
I was able to set this roku up for my grandkids and parents. It was easy and love that i can download the movie apps for my family to watch while i am busy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great for use on my older TV
on August 6, 2024
Posted by: HHIRose
from Hilton Head Island
I installed ROKU to stream programs. It was simple to install and is working great!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
SOMETHING IS MISSING
on August 19, 2024
Posted by: Steph
from Jackson, OH
I bought 4 of these units because I switched TV providers and needed them. Unfortunately, there isn't a numeric key pad to allow direct tuning. Instead, I have to scroll through the menu to get to the channel I want to watch. Kind of cumbersome as is, but would be perfect if it had that feature.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, October 15, 2024
Hello, Steph. We’re grateful to receive your review! We value customers who provide feedback. We assure you that we will share it with the respective team. If you have questions or issues with your Roku, you can contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Nice
on October 3, 2024
Posted by: Judie
from Missouri
I like the variety of different movies and it's easy to navigate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Less buttons
on October 9, 2024
Posted by: Margaret51
from New York
I bought this yesterday and no on and off button and no mute button! I have an old one and it at least has a on and off button!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 21, 2024
Hi Margaret, we appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on October 18, 2024
Posted by: Eustacio V
Easy to use , works on my old Samsung tv , it makes the tv a smart tv again
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express
on October 18, 2024
Posted by: Tim M
Recently installed a second TV and needed a simple method to connect it to streaming services. Roku Express fit the bill. Simple to connect and setup. Only took a few minutes. We now can enjoy streaming TV in multiple rooms of our home.
Written by a customer while visiting roku.com