Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.3
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
63
4 Stars
26
3 Stars
10
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
71 out of
80)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5
Kitchenaid! My barn kitchen.
on December 28, 2025
Posted by: Lil Bear
from Florida
[This review was collected as part of a promotion.] My husband and I retired and downsized to a new home in 2016. We bought and installed the professional series kitchenaid package in our new build. We were so impressed with the appliances that when we got ready to do our barn kitchen we chose kitchenaid again. Family and friends have commented on how beautiful, well designed and made that many have upgraded their kitchens to include kitchenaid.
The interior of the refrigerator is well designed with adjustable shelves and bins. I also like the easy glide drawers with temperature controls. Staying healthy in our retirement is essential, so lots of fruits and vegetables, which can be costly, stay fresher longer. We haven’t experienced any problems with our home appliances therefore we look forward to the same experience with the barn appliance.
As far as a negative for the new refrigerator I would like to have had the interior of the refrigerator to have been white like the one in the house. As older adults, we are in our late sixties, the grey interior is hard to see into even with the LED lights.
Overall we would rate our kitchenaid refrigerator 5 stars.
The interior of the refrigerator is well designed with adjustable shelves and bins. I also like the easy glide drawers with temperature controls. Staying healthy in our retirement is essential, so lots of fruits and vegetables, which can be costly, stay fresher longer. We haven’t experienced any problems with our home appliances therefore we look forward to the same experience with the barn appliance.
As far as a negative for the new refrigerator I would like to have had the interior of the refrigerator to have been white like the one in the house. As older adults, we are in our late sixties, the grey interior is hard to see into even with the LED lights.
Overall we would rate our kitchenaid refrigerator 5 stars.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid 28.7 refrigerator
on December 24, 2025
Posted by: Eion
(This review was collected as part of a promotion.) Exactly what we needed- so far it’s all good and it’s been over a month now and no known issues .Big enough for our needs and works exactly as should. The only thing and I had to order it separately was a shelf for the door on the refrigerator side but so far it’s all good. The wife needs more storage space so what can one do- comes highly recommend
Written by a customer while visiting kitchenaid.com
Customer Rating
3
good mid range refrigerator
on December 21, 2025
Posted by: ed52k
from Hillsboro, OR
[This review was collected as part of a promotion.] One month old now, mostly happy with it. There are a few things that I don't like about it.
The biggest issues is that the lower slide out drawers don't slide out enough to reach the back of the drawers. Another issue is the vinyl wood grain decal on the pull out shelf is only on the front side, the back and sides have uncovered spots. (this was the same on two other same refrigerators I looked it)
The biggest issues is that the lower slide out drawers don't slide out enough to reach the back of the drawers. Another issue is the vinyl wood grain decal on the pull out shelf is only on the front side, the back and sides have uncovered spots. (this was the same on two other same refrigerators I looked it)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing
on December 16, 2025
Posted by: Mcaste
from Hanford.Ca
[This review was collected as part of a promotion.] Bought this fridge due to KitchenAid reputation and overall look of the unit. Far exceeded my expectations not loud at all and my wife and son absolutely love the way. The crushed ice comes out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy
on December 13, 2025
Posted by: Johnjp11
from Newington ct
[This review was collected as part of a promotion.] Purchases a month ago very happy with the design side-by-side
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent So Far
on December 12, 2025
Posted by: phil5
from Haymarket, VA
[This review was collected as part of a promotion.] The refrigerator looks great. Everything works. Very functional. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very, Very Nice
on December 10, 2025
Posted by: DDK123
from Illinois
This KitchenAid fridge is an absolute delight! It’s significantly quieter than my previous Whirlpool fridge, which was a huge plus. I managed to install it myself, along with a mesh wireline for the ice maker, and everything went smoothly.
While I expected a convertible storage bin for meats, as my Whirlpool had one for an entry-level fridge that lasted for 20 years, I was aware of this before making the purchase. However, the interior of the fridge and freezer section is stunningly designed and incredibly functional. The LED bars add a touch of elegance, and the ice maker works flawlessly, being conveniently located in the door.
To enhance the functionality, I purchased a fridge/freezer remote sensor that syncs with my Ambient weather station. This allows me to monitor the temperature and humidity of the fridge and freezer remotely, and receive alerts when there are any issues.
Overall, the fridge performs exceptionally well. The food and beverages stay perfectly fresh, chilled and more importantly safe. The kitchen looks fantastic with this beautiful appliance!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great layout. Works perfect.
on December 7, 2025
Posted by: Paul 73
from Naples FL
[This review was collected as part of a promotion.] I like the ice maker on the door as opposed to taking up an entire freezer shelf
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com