Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
64
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5
Is great owners manual no not helpful
on August 11, 2026
Posted by: G26r
I tried for over an hour with chat and phone calls to figure out what the sabbath button on my refrigerator does. Nothing in the manual about buttons or screen use.
I finally googled it find an answer please review your owners manual for information on the use of the screen on the door. RIDICULOUS,!,
I finally googled it find an answer please review your owners manual for information on the use of the screen on the door. RIDICULOUS,!,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A really GREAT fridge!
on July 23, 2026
Posted by: Jaypool
[This review was collected as part of a promotion.] This is a great all around fridge! It is really large and each of fridge and freezer is wide enough that it is easy to fit and find food. With a side-by-side like this everything is easily accessible without digging through a deep bin.
Each section has plenty of shelves and the fridge has 3 drawers at the bottom.
Temperature is held well and evenly across both sections. The ice is a good shape and makes plenty. Having the dispenser for ice and water in the freezer door is best for keeping good temperatures as well as leaving a lot of space for shelving in the fridge and freezer.
The lighting is bright and even throughout both fridge and freezer.
Each section has plenty of shelves and the fridge has 3 drawers at the bottom.
Temperature is held well and evenly across both sections. The ice is a good shape and makes plenty. Having the dispenser for ice and water in the freezer door is best for keeping good temperatures as well as leaving a lot of space for shelving in the fridge and freezer.
The lighting is bright and even throughout both fridge and freezer.
Overall this is a realy great fridge and I recommend it 100%.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Interior of Refrigerator
on July 23, 2026
Posted by: JMMJWM
[This review was collected as part of a promotion.] My complaints are the shelves inside the refrigerator do not adjust. Secondly the ice dispenser needs to accommodate taller glasses. And it spews ice out on the floor if you don't hold your glass close to the top. Otherwise I love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features!
on June 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve really been loving this refrigerator. The Panoramic LED Lighting makes everything bright and easy to find, and the 28.7 cu. ft. capacity gives me plenty of space without feeling cramped. It runs quietly, keeps temps steady, and the fingerprint‑resistant finish actually works. The ice maker takes up some freezer space, but overall, it’s a sleek, spacious, and super practical upgrade.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
love the charcuterie draw
on June 28, 2026
Posted by: latrott
[This review was collected as part of a promotion.] love the refrigerator, however i find that the ice maker takes a long time to fill up, and is a small ice bucket. When entertaining we run out of ice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice to look at, flimsy inside
on June 27, 2026
Posted by: Tresjolievert
[This review was collected as part of a promotion.] The refrigerator is aesthetically, beautiful. The inside of the refrigerator feels smaller than our Old French door refrigerator. Inside looks nice, but the drawers and door shelves are very flimsy. We’ve had three break already. Really disappointed in the quality of materials inside this refrigerator, considering how much we spent on it. it is very challenging to get a hold of anyone to get them replaced, Over an hour on hold, and being sent to other people only to get sent back And put on hold again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Overall great fridge!
on June 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like my side-by-side refrigerator it allows me to see what's in the fridge easily and I don't have to dig deep to find what I'm looking for. the kids especially like the crushed ice feature and the auto fill feature for the water. Really a great buy and good quality
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Better Ice Cube Shape
on June 18, 2026
Posted by: RVflyer
[This review was collected as part of a promotion.] I love the new ice cube shape, it is just better and doesn't make a dam in your class like the old ones always did.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com