Customer reviews from kitchenaid.com
KitchenAid - 28.7 Cu. Ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.2
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
31
4 Stars
11
3 Stars
7
2 Stars
2
1 Star
3
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for KitchenAid - 28.7 Cu. Ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
3
good mid range refrigerator
on December 21, 2025
Posted by: ed52k
from Hillsboro, OR
[This review was collected as part of a promotion.] One month old now, mostly happy with it. There are a few things that I don't like about it.
The biggest issues is that the lower slide out drawers don't slide out enough to reach the back of the drawers. Another issue is the vinyl wood grain decal on the pull out shelf is only on the front side, the back and sides have uncovered spots. (this was the same on two other same refrigerators I looked it)
The biggest issues is that the lower slide out drawers don't slide out enough to reach the back of the drawers. Another issue is the vinyl wood grain decal on the pull out shelf is only on the front side, the back and sides have uncovered spots. (this was the same on two other same refrigerators I looked it)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid 28.7 refrigerator
on December 24, 2025
Posted by: Eion
[This review was collected as part of a promotion.] Exactly what we needed- so far it’s all good and it’s been over a month now and no known issues .Big enough for our needs and works exactly as should. The only thing and I had to order it separately was a shelf for the door on the refrigerator side but so far it’s all good. The wife needs more storage space so what can one do- comes highly recommend
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Kitchenaid! My barn kitchen.
on December 28, 2025
Posted by: Lil Bear
from Florida
[This review was collected as part of a promotion.] My husband and I retired and downsized to a new home in 2016. We bought and installed the professional series kitchenaid package in our new build. We were so impressed with the appliances that when we got ready to do our barn kitchen we chose kitchenaid again. Family and friends have commented on how beautiful, well designed and made that many have upgraded their kitchens to include kitchenaid.
The interior of the refrigerator is well designed with adjustable shelves and bins. I also like the easy glide drawers with temperature controls. Staying healthy in our retirement is essential, so lots of fruits and vegetables, which can be costly, stay fresher longer. We haven’t experienced any problems with our home appliances therefore we look forward to the same experience with the barn appliance.
As far as a negative for the new refrigerator I would like to have had the interior of the refrigerator to have been white like the one in the house. As older adults, we are in our late sixties, the grey interior is hard to see into even with the LED lights.
Overall we would rate our kitchenaid refrigerator 5 stars.
The interior of the refrigerator is well designed with adjustable shelves and bins. I also like the easy glide drawers with temperature controls. Staying healthy in our retirement is essential, so lots of fruits and vegetables, which can be costly, stay fresher longer. We haven’t experienced any problems with our home appliances therefore we look forward to the same experience with the barn appliance.
As far as a negative for the new refrigerator I would like to have had the interior of the refrigerator to have been white like the one in the house. As older adults, we are in our late sixties, the grey interior is hard to see into even with the LED lights.
Overall we would rate our kitchenaid refrigerator 5 stars.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
good features
on December 28, 2025
Posted by: Wickedwitch
from Santa Rosa, CA
[This review was collected as part of a promotion.] I have had my frig now for 1 month & I really like it. I only wish the shelves in the center were adjustable but other then that everything is wonderful.. My last frig I had over 35 years hopefully this one will last maybe not so long
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Side by Side
on January 3, 2026
Posted by: Slim Gin side by side
from Miami, Florida
[This review was collected as part of a promotion.] Bought last month. Very roomy and you can see everything.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ice dispenser does not work.
on January 9, 2026
Posted by: Ktruka
from Mason City, IA
[This review was collected as part of a promotion.] Bought this just before Thanksgiving and was delivered a couple weeks later. It makes ice but does not dispense. They think it’s a pinched wire in the door and have a replacement coming. Hopefully mid January.
Written by a customer while visiting kitchenaid.com