Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
64
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
4
Looks great
on June 13, 2026
Posted by: DouggieFresh
[This review was collected as part of a promotion.] Overall we are happy but there are s couple issues. The top freezer shelf shattered and two of the drawers have breaks in the decorative trim.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Noisy Ice Maker
on June 12, 2026
Posted by: OILMAN
[This review was collected as part of a promotion.] The capacity and aesthetic are are good. The ice maker is quite noisy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice fridge
on June 12, 2026
Posted by: The Fridge
[This review was collected as part of a promotion.] Pretty good for the price especially if you are looking for a side by side.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek and modern yet classic!
on June 12, 2026
Posted by: TSH25
[This review was collected as part of a promotion.] I love my new refrigerator. The look is sleek and modern. They have made the most of the space inside. I love the lighting when you open up the door, it makes items easier to find. The water and ice dispenser are great. This refrigerator replaced my previous KitchenAid, which was still working wonderfully, I just updated the kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 12, 2026
Posted by: PBK!
[This review was collected as part of a promotion.] Fridge survey
I’ve had my fridge for almost a year. It looks pretty, and has very good interior lighting. The 3 stars is mainly because of the poor functionality of the interior design, otherwise I would have given it a 4.5. So far, the cooling and freezing have been consistently good. The overall capacity is good, but unfortunately the interior design is not well planned out causing wasted space and very poor visibility. I don’t like that the shelves are not adjustable in the refrigerator side, and there aren’t enough bins in the freezer side. Because the shelves aren’t adjustable, there is only one shelf where I can store any products that are taller such as milk container height. I have a very hard time finding what I’m looking for in this fridge. There is an extra open drawer above the closed drawers/bins that is a complete waste of space. This open drawer is taking away from the storage depth of the vegetable and fruit bins, which is very limited for a fridge of this capacity. The water and ice dispenser have been great. The storage on the fridge door is very ample. There is plenty of space to store condiments, etc which works well for our family.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good use of interior space
on June 12, 2026
Posted by: JSPE
[This review was collected as part of a promotion.] We are pleased with the features of this model. It uses space very efficiently and provides more refrigeration and freezer space than the model it replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good refrigerator with a catch
on June 12, 2026
Posted by: JimBob2012
[This review was collected as part of a promotion.] Refrigerator is overall ok. Fridge and freezer temps are stable and they are roomy. Two issues I have are 1) the ice dispenser throws ice in different ways and if you don't keep the glasses or cup attached to the outlet, ice will fall out. 2) Top shelf of the fridge gets very cold and at a normal fridge temperature, stuff on the top shelf gets frozen. So make sure you don't put any fruits or vegetables on the top shelf.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect aesthetics and flawless performance!
on June 12, 2026
Posted by: rongx
[This review was collected as part of a promotion.] This refrigerator is absolutely flawless! The capacity is incredibly spacious and well-organized. What I love most is the aesthetics—it looks beautiful in the kitchen, and the panoramic LED illumination provides excellent visibility, making it so easy to see everything inside. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com