Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
63
4 Stars
26
3 Stars
10
2 Stars
4
1 Star
4
89%of customers recommend this product. 
(
71 out of 80
)
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Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5 out of 5
5
love the charcuterie draw
on June 28, 2026
Posted by: latrott
[This review was collected as part of a promotion.] love the refrigerator, however i find that the ice maker takes a long time to fill up, and is a small ice bucket. When entertaining we run out of ice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Nice to look at, flimsy inside
on June 27, 2026
Posted by: Tresjolievert
[This review was collected as part of a promotion.] The refrigerator is aesthetically, beautiful. The inside of the refrigerator feels smaller than our Old French door refrigerator. Inside looks nice, but the drawers and door shelves are very flimsy. We’ve had three break already. Really disappointed in the quality of materials inside this refrigerator, considering how much we spent on it. it is very challenging to get a hold of anyone to get them replaced, Over an hour on hold, and being sent to other people only to get sent back And put on hold again.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Overall great fridge!
on June 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like my side-by-side refrigerator it allows me to see what's in the fridge easily and I don't have to dig deep to find what I'm looking for. the kids especially like the crushed ice feature and the auto fill feature for the water. Really a great buy and good quality
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Better Ice Cube Shape
on June 18, 2026
Posted by: RVflyer
[This review was collected as part of a promotion.] I love the new ice cube shape, it is just better and doesn't make a dam in your class like the old ones always did.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Excellent applicance that does all we need well!
on June 18, 2026
Posted by: wesw
[This review was collected as part of a promotion.] Great refriderator - very happy with the aesthetics, the look and design elements, and the function. It stays cold, and does so with very limited noise - the mechanisms that keep it cold and freeze, are very quiet, which adds to this just becoming part of the kitchen, rather than a nuisance appliance. Everything works as it should - the water and ice work perfect. It stores more than expected, or it looks - I'm not sure how! The lights are bright enough to see inside, but not so bright they are blinding - so we can actually see all the nooks and crannies! This is our 3d Kitchenaid fridge - we will continue to buy them, as they meet our expectations - and exceed them frequently!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Looks Great!
on June 17, 2026
Posted by: Bright Light1
[This review was collected as part of a promotion.] Beautiful! Looks amazing and works well. Can hold everything we need. The ice maker is quick to make ice and is always full.
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Very Roomy
on June 17, 2026
Posted by: Margie Blue
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator, especially the roominess. It is much larger than our previous one that fit the same space. However an improvement would be to have adjustable shelves in the refrigerator portion. It would make it easier to put large, heavy items ( like a watermelon) on a lower shelf.
Also the icemaker is very noisy. As soon as you get ice, you can hear the machine fill with water, make ice, and dispense ice. Our last Kitchen Aide Refrigerator was much quieter.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
New to this brand! Great refrigerator!
on June 15, 2026
Posted by: Mssrss
[This review was collected as part of a promotion.] This refrigerator is very nice. There are plenty of shelves. I really like the half open drawer with the nice wooden front. You can see everything in that, as well as the shelves and in the other drawers. The lights help you see everything very well. The choices of the ice and water dispensing are very good. Shelves are easy to wipe off.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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