Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.3
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
63
4 Stars
26
3 Stars
10
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
71 out of
80)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5
Love this refrigerator
on August 1, 2025
Posted by: cj56
from Lone Tree, CO
[This review was collected as part of a promotion.] We absolutely love this refrigerator. beautiful inside and out. perfect placement of shelves and compartments. It is exactly what i wanted
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful fridge for a family.
on July 28, 2025
Posted by: Mjtj25
[This review was collected as part of a promotion.] So glad I changed my mind on my first order for a new fridge. This one is a great size for us. It has ample room that we didn’t have before. I love the shelves in the door and the main body of the fridge. The freezer has a better layout also. Lots of room we can use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good buy.
on July 28, 2025
Posted by: Picman
from Naples, FL
[This review was collected as part of a promotion.] We purchased this refrigerator because we were told KitchenAid was top of the line for Whirlpool and we had made previous purchases of a range and microwave, which had issues after our purchase of the refrigerator.
For the refrigerator, I do not like that there is not a specific covered "box" for eggs. And I do not like that the shelves do not adjust. Shame on us that we did not check that out when we were shopping. I don't like putting large food jars on the top shelf, but have no other choice; and I can't put my bottle of wine on the top shelf. and the rest of the shelves are small in height. Lastly, the lever that you need to push to get ice is very stiff. I almost feel like I'm going to break it and my husband really does not like how difficult it is to push.
But, it looks lovely, it chills well and overall, we are glad we made the purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful & spacious refrigerator
on July 25, 2025
Posted by: lorraineo4_5212
[This review was collected as part of a promotion.] This refrigerator is really awesome! It holds so much more than my old fridge. I also really like how the shelves and bins are set up so items are easy to find and stay organized. It is very quiet. It also got cold r8’ only a few hours when it was initially installed. I am not sure how energy efficient it is. The filtered water and ice are very convenient. It was really easy to set up the delivery and the delivery people were super nice..
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Mostly great
on July 21, 2025
Posted by: Ohio Nana
[This review was collected as part of a promotion.] For the most part, the refrigerator is great. My only “complaint” is the size of the ice cubes. This Kitchen Aid refrigerator is replacing a Kitchen Aid side by side that we had bought in early 2008. That refrigerator made larger and uniform size ice cubes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Fridge
on July 11, 2025
Posted by: Mama Jersey
from Naples Fl
[This review was collected as part of a promotion.] We love the large capacity on both the fridge and freezer sides. Keeps everything icy cold and we love the light gray interior with the LED lighting. If there is one thing that is not what we were used to is the non-adjustable shelving in the fridge but, the pros outweigh the con with the shelves. Also the fingerprint resistant doors are GREAT!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So in love!
on July 10, 2025
Posted by: hannaht7c30_3524
[This review was collected as part of a promotion.] This fridge is so stylish, and looks amazing in our garage - perfect for entertaining! It’s much larger than a standard fridge which allows for a lot more storage. The LED lights are a nice touch, and the chic “wooden” details are my favorite part. There are also stainless details on the front of each shelf which really creates a modern look.
The installation was seamless and the water/ice machine work perfectly with no issues. Absolutely in love with this upgrade!
The installation was seamless and the water/ice machine work perfectly with no issues. Absolutely in love with this upgrade!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't Know If It Will Last
on July 1, 2025
Posted by: Gregggg
[This review was collected as part of a promotion.] This unit did not last a month before the ice dispenser broke. Need warranty service.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 3, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #746943.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #746943.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com