Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
64
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
5
Wonderful & spacious refrigerator
on July 25, 2025
Posted by: lorraineo4_5212
[This review was collected as part of a promotion.] This refrigerator is really awesome! It holds so much more than my old fridge. I also really like how the shelves and bins are set up so items are easy to find and stay organized. It is very quiet. It also got cold r8’ only a few hours when it was initially installed. I am not sure how energy efficient it is. The filtered water and ice are very convenient. It was really easy to set up the delivery and the delivery people were super nice..
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Mostly great
on July 21, 2025
Posted by: Ohio Nana
[This review was collected as part of a promotion.] For the most part, the refrigerator is great. My only “complaint” is the size of the ice cubes. This Kitchen Aid refrigerator is replacing a Kitchen Aid side by side that we had bought in early 2008. That refrigerator made larger and uniform size ice cubes.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Fridge
on July 11, 2025
Posted by: Mama Jersey
from Naples Fl
[This review was collected as part of a promotion.] We love the large capacity on both the fridge and freezer sides. Keeps everything icy cold and we love the light gray interior with the LED lighting. If there is one thing that is not what we were used to is the non-adjustable shelving in the fridge but, the pros outweigh the con with the shelves. Also the fingerprint resistant doors are GREAT!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So in love!
on July 10, 2025
Posted by: hannaht7c30_3524
[This review was collected as part of a promotion.] This fridge is so stylish, and looks amazing in our garage - perfect for entertaining! It’s much larger than a standard fridge which allows for a lot more storage. The LED lights are a nice touch, and the chic “wooden” details are my favorite part. There are also stainless details on the front of each shelf which really creates a modern look.
The installation was seamless and the water/ice machine work perfectly with no issues. Absolutely in love with this upgrade!
The installation was seamless and the water/ice machine work perfectly with no issues. Absolutely in love with this upgrade!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't Know If It Will Last
on July 1, 2025
Posted by: Gregggg
[This review was collected as part of a promotion.] This unit did not last a month before the ice dispenser broke. Need warranty service.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 3, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #746943.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #746943.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great purchase
on June 30, 2025
Posted by: MeandHer
[This review was collected as part of a promotion.] We have only had it for a month, but we are very pleased with our refrigerator choice. It has loads of room. The ice maker is fairly quiet, and being completely in the door, provides additional storage space in the freezer. It is vey well lit on the inside. It matches perfectly with our KitchenAid microwave and dishwasher. I really like the KitchenAid stainless steel; it looks like real stainless instead of a painted on imitation stainless finish.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Chute in freezer does not stay in place
on June 18, 2025
Posted by: Whopper
[This review was collected as part of a promotion.] Working well one problem Freezer chute needs improvement in a 2500 dollar refrigerator. Very irritating
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on June 8, 2025
Posted by: Montana Slim
I selected this model to replace my 21.5 year old whirlpool that died. Sadly I know they do not build them like before and so I will be lucky to see over 10 years use. Have had it for 3 weeks. Very happy with it so far, and mindful to keep objects away from airflow/sensor areas. Ice maker is wonderful, shelving good. Lots of bells and whistles.
Written by a customer while visiting kitchenaid.com