Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
64
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
4
Good looking refrigerator
on August 30, 2025
Posted by: robertd57_4620
[This review was collected as part of a promotion.] This 28.7 cubic foot KitchenAid full depth side by side refrigerator is a major improvement over my old side by side. This refrigerator is quite appealing to look at. The handles are a premium look and have a nice feel and the wooden drawer is a premium touch. The interior space looks nice and is well lit with the LEDs. It fits a ton of food and provides easy access for my family to grab snacks and drinks, but the drawers don’t go past the door which is unfortunate. It seems to hold temps well and the compressor is quiet and runs infrequently. The selectable water dispenser is nice, but the controls feel a bit cheap. Overall, a solid product that could use some tweaks to make it much better.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Spacious with sturdy stainless steel handles
on August 29, 2025
Posted by: cassandrac163_9758
[This review was collected as part of a promotion.] This fridge is very spacious. The stainless steel handles feel very sturdy and give it a lux freel. We have had it for a month and so far it has been working perfectly. It does not make any noise outside of the occasional ice cube dropping. One thing to note is that the freezer has glass shelves, which are lovely but we have had an ice tray get frozen to one so be careful if you are putting anything wet in the freezer.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this fridge !
on August 25, 2025
Posted by: garyj16_5308
[This review was collected as part of a promotion.] I’ve been using the 28.7 Cu. Ft. Side-by-Side Refrigerator with Panoramic LED Lighting by KitchenAid for a while now, and it has exceeded every expectation. The storage capacity is incredible — I can easily fit all of our weekly groceries, bulk items, and leftovers without ever feeling cramped. The shelves and bins are well-designed and adjustable, making it simple to organize everything from tall juice cartons to smaller snack containers.
The panoramic LED lighting is a game changer. It evenly lights up every corner so I never have to shuffle things around to find what I need. The Platinum interior with metallic accents gives it a premium feel every time I open the doors.
The exterior ice and water dispenser with measured fill is one of my favorite features. It’s accurate, convenient, and saves me from pulling out measuring cups. The water comes out cold and fresh, and the ice maker has been consistent and quiet.
Overall, this fridge combines functionality, style, and reliability. It not only keeps food fresh longer but also adds a modern touch to my kitchen.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the dell tray and the sliding tray to put egg
on August 24, 2025
Posted by: Sue555
[This review was collected as part of a promotion.] Bought about a month ago and love it.So much space I will have problems filling it up
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Pretty impressive and sleek
on August 22, 2025
Posted by: lisav1124_2273
[This review was collected as part of a promotion.] The KitchenAid Side by Side Fridge with Panoramic LED lights is very impressive. This replaced our GE monogram that was 20 years old. The motor is very quiet. The fridge cooled up in about 1 hr. I like how you can control the temps with a push of a button. The inside is very sleek! Though it was the same size as our previous fridge, it seems smaller inside. The shelving is small and I’m not sure how to rearrange them, if they are able to. The pull out wood tray is very handy! My only gripe is the panel that you control the temp on feels like cheap plastic when I’m pressing it for water.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this refrigerator
on August 1, 2025
Posted by: cj56
from Lone Tree, CO
[This review was collected as part of a promotion.] We absolutely love this refrigerator. beautiful inside and out. perfect placement of shelves and compartments. It is exactly what i wanted
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful fridge for a family.
on July 28, 2025
Posted by: Mjtj25
[This review was collected as part of a promotion.] So glad I changed my mind on my first order for a new fridge. This one is a great size for us. It has ample room that we didn’t have before. I love the shelves in the door and the main body of the fridge. The freezer has a better layout also. Lots of room we can use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good buy.
on July 28, 2025
Posted by: Picman
from Naples, FL
[This review was collected as part of a promotion.] We purchased this refrigerator because we were told KitchenAid was top of the line for Whirlpool and we had made previous purchases of a range and microwave, which had issues after our purchase of the refrigerator.
For the refrigerator, I do not like that there is not a specific covered "box" for eggs. And I do not like that the shelves do not adjust. Shame on us that we did not check that out when we were shopping. I don't like putting large food jars on the top shelf, but have no other choice; and I can't put my bottle of wine on the top shelf. and the rest of the shelves are small in height. Lastly, the lever that you need to push to get ice is very stiff. I almost feel like I'm going to break it and my husband really does not like how difficult it is to push.
But, it looks lovely, it chills well and overall, we are glad we made the purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com