Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Average customer rating
4.4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
64
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
70 out of
78)
Customer Reviews for KitchenAid - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with Panoramic LED Lighting - Stainless Steel
Customer Rating
4
on October 23, 2025
Posted by: makr
from Chicago, IL
[This review was collected as part of a promotion.] We’re liking the refrigerator thus far from an overall perspective. Still learning about some of the features. Wishing the ice cubes were made quicker.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
A disappointment
on October 22, 2025
Posted by: Zoey2000
[This review was collected as part of a promotion.] We’ve had the refrigerator for a couple of weeks and are actually disappointed in it. The ice maker is extremely loud and makes ice very slowly. If you have a tall glass it won’t fit in the cubbyhole to get ice or water so it’s a guessing game as to how full your glass or water container is.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Head Over Heels Better Features
on October 21, 2025
Posted by: Avon
[This review was collected as part of a promotion.] We absolutely love this stylish well lite interior. The small Like drawer makes this unit stand out among the competition. The number of shelves in the doors is greater and more flexible in spacing than most. The ice maker drawer or bucket pulls out much easier than a lot of others we looked at too.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Recent buyer
on October 13, 2025
Posted by: TBuck
[This review was collected as part of a promotion.] So far so good. The Kitchenaid ice maker makes is a little more noise than the Jennair
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Noisy - High pitch
on October 12, 2025
Posted by: Frank815
from Conshohocken, pa
[This review was collected as part of a promotion.] Makes a high pitch noise when running that really is annoying and hurts our ears. The bottom of the refrigerator looks incomplete like a kick plate is missing. Otherwise we like the style and room we do miss happen to miss the Butter department most offer,
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 14, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 820552.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New kitchen aide
on October 8, 2025
Posted by: Fran p
[This review was collected as part of a promotion.] Everything is working the old one laster 20 years!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Plenty of Room
on October 6, 2025
Posted by: Milkbone
from South Carolina
[This review was collected as part of a promotion.] Very pleased with my new refrigerator. It is spacious and holds everything I need. My only complaint is that the ice maker is a bit noisy. But it’s something I can live with.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
fair
on October 1, 2025
Posted by: Jo0104
[This review was collected as part of a promotion.] Love the space and design with that some of the things are so cheap like not having a metal kick plate at the bottom. And extremely noisy, called our appliance store several times on the high pitch noises the machine makes periodically which drives me crazy. they claim this is normal, I can assure you this noise is hard to handle and have had family tell me they hear it too.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 814733
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com