Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
319
4 Stars
162
3 Stars
55
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
303)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
3
Just ok.
on July 22, 2026
Posted by: Quail87
[This review was collected as part of a promotion.] Its a nice fridge/freezer but even with keeping the inconveniently placed air filters clear I find things in my fridge are randomly frozen. The freezer works good, pretty good space. Fridge space is decent but is poorly affected by the air flow vents. The water dispenser has an automatic fill which is nice but it doesnt measure correctly and you think in a day and age where everyone has a "Stanley " cup or similar that the cup area would be bigger to accommodate these cups.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 21, 2026
Posted by: peggy53
[This review was collected as part of a promotion.] The lock unlock on the temperature locks all on the screen. Quest hit the temperature by accident. The dual temperature doesn't seem to work as expected. The normal butter holder is no longer available on this model, strange? The air flow vents are easy to block.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice Maker hose leaked
on July 18, 2026
Posted by: NotIcing
[This review was collected as part of a promotion.] The unit was installed and within the first day we noticed water at the base of the unit. Our installer came and determined that the hose connection for the ice maker was leaking and will need to be replaced. This is probably unique to our unit, but it was frustrating for this new refrigerator to need to be fixed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great lighting
on July 15, 2026
Posted by: Coldest
[This review was collected as part of a promotion.] The Whiting is awesome food really fresh keeps the humidity low
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks and Works Great, so far
on July 8, 2026
Posted by: Frig upgrade
[This review was collected as part of a promotion.] Not a lot to say about this new 36-inch Side-by-Side Refrigerator with TruCool™ Wife said she was tired of french door refrigerators, this one seemed to fit the bill. So far it appears to be doing its job!
The water door controls has it peculiarities, but can be figured out.
Externally the side by side-by-side looks fineThe door storage is great. Shelves aren't great for multiconfiguration and seem less sturdy than our old frig's.
We have high hopes and hope to experience more after a longer use period.
The water door controls has it peculiarities, but can be figured out.
Externally the side by side-by-side looks fineThe door storage is great. Shelves aren't great for multiconfiguration and seem less sturdy than our old frig's.
We have high hopes and hope to experience more after a longer use period.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge is okay.
on July 8, 2026
Posted by: dennis25
[This review was collected as part of a promotion.] My only real problems with the fridge are A: the shelves are not made of tempered glass. B: There is no butter shelf/compartment
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love all the features!
on July 5, 2026
Posted by: Vickijp
[This review was collected as part of a promotion.] Love all the shelves and room-so easy to see items in refrigerator. Our old refrigerator would not dispense water due to the line freezing. It is so nice to have this feature again. Also love the lighting in the refrigerator!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Features
on July 4, 2026
Posted by: Vickie1949
[This review was collected as part of a promotion.] This is my first water/ice feature in the door. Very pleased with this feature. Love the refrigerator!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com