Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
260
4 Stars
118
3 Stars
38
2 Stars
16
1 Star
15
83%of customers recommend this product.
(
173 out of
208)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
4
Nice side by side
on December 3, 2025
Posted by: whirlpool frig
[This review was collected as part of a promotion.] Nice Side by side frig/freezer. Like the no fingerprint finish. Lots of room. The only issue was the water slowed to a trickle. I did everything I could to resolve the problem except call for service. I decided just to order another filter and once I installed it, the issue went away. We have a whole home filter system so I'm sure there was nothing that clogged it. Anyway we like it
Written by a customer while visiting whirlpool.com
Customer Rating
4
Size is great
on December 4, 2025
Posted by: Kybilt
[This review was collected as part of a promotion.] Door seal was pinched / not sealed the way it should be
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features, you can't beat this one
on December 4, 2025
Posted by: Joann Gullett
from Atkins, AR
[This review was collected as part of a promotion.] I got my refrigerator last week, I LOVE it. I had a samsung before this one. I'll never go back! The ice machine makes crushed and cubed ice. It is one of the best I've ever had!!!!!!!! So pleased I bought this refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed
on December 5, 2025
Posted by: Kat G
[This review was collected as part of a promotion.] Disappointed. Makes very loud noise when it starts cooling cycle
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 5, 2025
Posted by: Ms DebT
[This review was collected as part of a promotion.] I purchased this a month ago. This refrigerator is so spacious. What an upgrade, I love the 3 bins.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool excels
on December 5, 2025
Posted by: Ron Racer
from Placitas, NM
[This review was collected as part of a promotion.] Can't believe all the extra storage space. Very attractive inside and out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A lot of room and great lighting.
on December 7, 2025
Posted by: Jimmy
[This review was collected as part of a promotion.] I have had the refrigerator for about a month. It is working well and has lots of room in both the freezer and fridge. The lighting is great. I wish the refrigerator came with a butter shelf container like my old refrigerator. I hope this refrigerator last as long as my last refrigerator...
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not impressed
on December 8, 2025
Posted by: Twin mom
from South Jersey
[This review was collected as part of a promotion.] I brought this in August, I have had food frozen in refrigerator and 3 ice chute blockages also it seems to run louder than my previous fridge. This is my first Whirlpool appliance it’s not as I expected.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com