Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Average customer rating
4.3
(582 Reviews)
Rating breakdown 582 reviews
5 Stars
319
4 Stars
162
3 Stars
55
2 Stars
24
1 Star
22
81%of customers recommend this product.
(
244 out of
303)
Customer Reviews for Whirlpool - 36 in. Wide 28.7 cu. ft. Side-by-Side Refrigerator with TruCool System - White
Customer Rating
2
Not good
on October 7, 2025
Posted by: verner 25
[This review was collected as part of a promotion.] I bought this appliance for a new house about three months ago and it was installed 1 month ago. Since then, the refrigerator has had a loud humming noise that comes on several times a day. The only way to get rid of this noise is to apply pressure to the floor of the machine that is in front of the lower drawer.
Response from whirlpool.comBy Branded Team, Consumer Care, October 7, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426AUSIA and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427AUSI7 or Instagram http://spr.ly/6428AUSIC. When responding, please include your contact information and reference Case #817915.
We’re looking forward to hearing from you.
Jacob W
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6426AUSIA and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/6427AUSI7 or Instagram http://spr.ly/6428AUSIC. When responding, please include your contact information and reference Case #817915.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room
on October 6, 2025
Posted by: Elf227
from Bethel, Ohio
[This review was collected as part of a promotion.] I love my side by side refrigerator/ freezer. It is very roomy inside. The color is just what I wanted
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perferred over my Samsung
on October 6, 2025
Posted by: patt
[This review was collected as part of a promotion.] Went from a 4 drawer Samsung to this frig. I love the fact that the icemaker works! It does not freeze as the Samsung did. I seem to have as much room in the frig and more in the freezer. The size fits better in my space than the Samsung did as well. So far no problems (but only have had it installed 2 weeks). I replaced my last side by side Whirlpool with the Samsung. Big mistake. The Samsung went Kapooey after 9 years (the ice maker after only a couple of months...even after 2 services by Samsung). My previous Whirlpool side by side was 20+ years old. I hope this one provides service as good as that one:)!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Refrigerator!
on October 6, 2025
Posted by: Cowgirl
[This review was collected as part of a promotion.] Seems to be a beautiful replacement fridge! More space and smooth finish. Ice maker quieter than our last one.
Disappointed in quality of Plastic shelving
Disappointed in quality of Plastic shelving
Written by a customer while visiting whirlpool.com
Customer Rating
5
Side by side and Ice maker which works well.
on October 5, 2025
Posted by: Pratt farm
[This review was collected as part of a promotion.] So far, it is operating as it should; we do like it but we havent had it long.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator
on October 5, 2025
Posted by: Debdo
[This review was collected as part of a promotion.] I bought this a month ago and love this refrigerator! It has a lot more shelves in the refrigerator and the freezer! I love that the ice maker is in the door!!!! Which gives me more space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
We got ice!
on October 5, 2025
Posted by: tmp2025
from Lassen County, California
[This review was collected as part of a promotion.] I have had mine for a month and am loving the ice maker in the doo, giving so much more room in the freeze.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this new Frig...
on October 4, 2025
Posted by: George
[This review was collected as part of a promotion.] We got this a few weeks ago and we are extremely pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com